Customer Service Excellence

The goal of a successful company is to have customer service that is not just the best, but legendary.

This programme will equip learners with the necessary tools, techniques and skills to effectively deliver consistent, memorable, quality Customer experiences that fulfil your Company’s Brand.

Cost and Time effective E and M-Learning option available: www.mpowrme.co.za / download the Mobile App on Google Play.

Contact Details

Contact Person: 

Nadia de Bruin
Contact: NDJ Consultants
Course Details

Unit Standard: 

119676

NQF Level: 

Level 4

Course Delivery Method: 

E-learning E-learning

In Class In Class

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

Two consecutive days

Cost: 

R3 800,00 (Excl VAT)

Course fee Includes: 

Guides, venue hire, lunch and refreshments