Customer Service

This powerful one day course covers face-to-face, telephonic and electronic communication with customers, building rapport, treating them with respect and dealing with complaints and problem solving.

Contact Details

Contact Person: 

Ann Clarke
Course Details

Unit Standard: 

7789

NQF Level: 

Level 4

Credits: 

8

Course Delivery Method: 

In Class In Class

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

1 day

Cost: 

R2500.00 Excluding VAT

Course fee Includes: 

inclusive of comprehensive course material, certificates, lunch and refreshments, report back and post-course telephonic and e-mail support, but exclusive of VAT.