Ease into EQ

Being able to use your emotions intelligently at work is based on understanding yourself, and the people you come into contact with, in terms of what drives them to act as they do. Be motivated to handle people and situations better, as you become more adept at handling your own emotions and reactions.

Learn to communicate assertively and tactfully, in order to improve relationships with colleagues and clients. As you hone your empathy and listening skills, you will be able to retain your poise under pressure, and keep communication channels open, even with people you don’t like.

Contact Details

Contact Person: 

Ann Clarke
Course Details

Unit Standard: 

252031

Credits: 

4

Course Delivery Method: 

In Class In Class

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

2 days

Cost: 

R6700.00 Excluding VAT

Course fee Includes: 

inclusive of comprehensive course material, certificates, lunch and refreshments, report back and post-course telephonic and e-mail support, but exclusive of VAT