Office Etiquette

Success at work results from what you do, as well as how you do it, and how you look whilst you are doing it! Join us for a two day course and we will help you to conduct yourself appropriately & professionally in an office environment. Learn how to create a positive first impression; whether you are starting a new position or meeting clients or customers for the first time.
Ensure that you are au fait with general office etiquette in order to treat everyone with courtesy and respect. Learn to face challenges ethically and pro-actively. Know how to defuse conflict with assertive tact, questions and the right body language.
Hone your communication skills face to face, as well as over the telephone, via e-mail and on the internet.

Contact Details

Contact Person: 

Ann Clarke
Course Details

Unit Standard: 


NQF Level: 

Level 2



Course Delivery Method: 

In Class In Class

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

2 days


R4900.00 Excluding VAT

Course fee Includes: 

inclusive of comprehensive course material, certificates, lunch and refreshments, report back and post-course telephonic and e-mail support, but exclusive of VAT