Assertiveness Training - Cape Town

Through this Assertiveness Training - which we run publicly and in-house throughout South Africa - you will gain an understanding of your strengths, as well as how to adapt your behaviour to more effectively interact and influence others.

Suitable for:   Supervisors, Team Leaders, Managers, General Staff, Shop Stewards

Course duration:  2 days

NQF level:  4

Course content and outcomes:

Through this Assertiveness Training Course, delegates will learn:

  • The value of self-awareness and openness
  • Self-confidence – how one should go about building it
  • The difference between passive, assertive and aggressive behaviour
  • Body language and assertive behaviour
  • The barriers to assertive behaviour
  • Influencing skills
  • Thought control and positive assertion
  • The skills of giving and receiving feedback
  • Destructive and constructive criticism
  • How to be constructive in confrontation situations

  • Click here to view our Assertiveness Training Course on our website

Contact Details

Contact Person: 

Ron/Michele
Course Details

Unit Standard: 

Communicate in an assertive manner with clients and fellow workers

NQF Level: 

Level 4

Credits: 

4

Course Delivery Method: 

Presented Presented Courses

In House In-House

Course Duration: 

2 days

Cost: 

In-house and public fees on request