Assertiveness Training - Durban

Through this Assertiveness Training - which we run publicly and in-house throughout South Africa - you will gain an understanding of your strengths, as well as how to adapt your behaviour to more effectively interact and influence others.

This Assertiveness Training is suitable for:   Supervisors, Team Leaders, Managers and General Staff

Course duration:  2 days

NQF level:  4

Course content and outcomes:

Through this Assertiveness Training Course, delegates will learn:

  • The value of self-awareness and openness
  • Self-confidence – how one should go about building it
  • The difference between passive, assertive and aggressive behaviour
  • Body language and assertive behaviour
  • The barriers to assertive behaviour
  • Influencing skills
  • Thought control and positive assertion
  • The skills of giving and receiving feedback
  • Destructive and constructive criticism
  • How to be constructive in confrontation situations

What our customers have said about our Assertiveness Training:

"The course was everything I expected and more. I can implement what I have learned in my personal life as well as my work life.

I think Ron is a very well prepared facilitator and his experience in life comes through in everything. Examples that he uses of his personal experiences / achievements helped me understand easily.” - on our Assertiveness Training Programme.

"The whole course was very inspiring and had a very positive input in my personal and work life. It’s really very encouraging and inspiring.

(Ron) is a person who was born to work with people. He can make you laugh and he can make you understand something so easily… he is great.” - on our Assertiveness Training Programme.

”Excellent, eye-opening course. The facilitator (Emor) was full of knowledge with lots of energy. She imparts her knowledge very effectively, using live examples.” - on our Assertiveness Training Programme.

”Lots of WOW moments. Amazing to realize the truths in life
With lots of experience, the facilitator (Emor) really made the course applicable to each and every one of us, from all sectors. Well done!” - on our Assertiveness Training Programme.

I think Ron is a very well prepared facilitator and his experience in life comes through in everything. Examples that he uses of his personal experiences / achievements helped me understand easily." - on our Emotional Intelligence and Personal Mastery training.

Click here to view our Assertiveness Training Course on our website

Click here to view our Emotional Intelligence and Personal Mastery Training Course on our website

Contact Details

Contact Person: 

Ron / Michele
Course Details

Unit Standard: 

Unit standard 9506: Communicate in an assertive manner with clients and fellow workers

NQF Level: 

Level 4

Credits: 

4

Course Delivery Method: 

E-learning E-learning

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

2 days

Cost: 

In-house and public fees on demand

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