Assertiveness Training - Port Elizabeth

Through this Assertiveness Training - which we run publicly and in-house throughout South Africa - you will gain an understanding of your strengths, as well as how to adapt your behaviour to more effectively interact and influence others.

This Assertiveness Training is suitable for:   Supervisors, Team Leaders, Managers and General Staff

Course duration:  2 days

NQF level:  4

Course content and outcomes:

Through this Assertiveness Training Course, delegates will learn:

  • The value of self-awareness and openness
  • Self-confidence – how one should go about building it
  • The difference between passive, assertive and aggressive behaviour
  • Body language and assertive behaviour
  • The barriers to assertive behaviour
  • Influencing skills
  • Thought control and positive assertion
  • The skills of giving and receiving feedback
  • Destructive and constructive criticism
  • How to be constructive in confrontation situations

Click here to view our Assertiveness Training Course on our website

Click here to view our Emotional Intelligence and Personal Mastery Training Course on our website

Contact Details

Contact Person: 

Course Details

Unit Standard: 

Unit standard 9506: Communicate in an assertive manner with clients and fellow workers

NQF Level: 

Level 4



Course Delivery Method: 

E-learning E-learning

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

2 days


In-house and public fees on request