Through this Assertiveness Training - which we run publicly and in-house throughout South Africa - you will gain an understanding of your strengths, as well as how to adapt your behaviour to more effectively interact and influence others.
Suitable for: Supervisors, Team Leaders, Managers, General Staff, Shop Stewards
Course duration: 2 days
NQF level: 4
Course content and outcomes:
Through this Assertiveness Training Course, delegates will learn:
- The value of self-awareness and openness
- Self-confidence – how one should go about building it
- The difference between passive, assertive and aggressive behaviour
- Body language and assertive behaviour
- The barriers to assertive behaviour
- Influencing skills
- Thought control and positive assertion
- The skills of giving and receiving feedback
- Destructive and constructive criticism
- How to be constructive in confrontation situations
Click here to view our Assertiveness Training Course on our website
