Through this Assertiveness Training - which we run publicly and in-house throughout South Africa - you will gain an understanding of your strengths, as well as how to adapt your behaviour to more effectively interact and influence others.

Suitable for:   Supervisors, Team Leaders, Managers, General Staff, Shop Stewards

Course duration:  2 days

NQF level:  4

Course content and outcomes:

Through this Assertiveness Training Course, delegates will learn:

• The value of self-awareness and openness
• Self-confidence – how one should go about building it
• The difference between passive, assertive and aggressive behaviour
• Body language and assertive behaviour
• The barriers to assertive behaviour
• Influencing skills
• Thought control and positive assertion
• The skills of giving and receiving feedback
• Destructive and constructive criticism
• How to be constructive in confrontation situations


Click here to view our Assertiveness Training Course on our website