Middle Management Training / Leadership Training - Port Elizabeth

Effective Leadership and Management
for Middle Managers

This Effective Leadership and Management Training Programme - which we run publicly and inhouse throughout South Africa – is aligned to Unit Standard 120300.

It is designed for middle managers and supervisors to:
- Build their managerial competencies
- Improve their interactive skills
- Increase their confidence and skills in delegating
- Lead their teams more effectively

Suitable for:   Managers and Supervisors

Course duration:  3 days

NQF level:  5

Course content and outcomes:

  • Management and leadership – how do they differ?
  • Understanding different leadership styles - and when to apply them
  • Key competencies for leadership and relationship building
  • Trust – what it is, and how to build it in the workplace
  • Determining direction, objectives and goals:
    • Ensuring alignment with the organisation’s vision, mission and objectives
  • Creating order and structure:
    • Organising
    • Allocating work and role clarification
  • Recruiting, orienting and inducting
  • Ensuring delivery:
    • Root-cause analysis
    • problem solving and decision making
    • Efficient reporting
  • Building morale and capability:
    • Teamwork, coaching and guiding
  • Managing performance:
    • Effective planning, coaching, guiding and reviewing
  • Conflict handling skills:
    • Thomas Kilmann Conflict Modes
    • The “Third Side” perspective

Click here to view our Management Training Courses on our website

Contact Details

Contact Person: 

Ron / Michele
Course Details

Unit Standard: 

Unit Standard 120300: Analyse leadership and related theories in a work context

NQF Level: 

Level 5

Credits: 

8

Course Delivery Method: 

Presented Presented Courses

In House In-House

Course Duration: 

3 days

Cost: 

In-house and public fees on request