Conflict Management Training / Stress Management Training / Change Management Training - Durban

This Conflict Management Training / Stress Management Training / Change Management Training - which we run publicly and in-house throughout South Africa - will develop your ability to understand, and more effectively manage, the conflicts, stressors and changes that you have to deal with on a daily basis.

Suitable for: Managers, Supervisors, Team Leaders and Specialists

Course duration: 2 days

Course content and outcomes:

Stress Management

Become aware of six dangerous myths about stress
Identify your personality type and your susceptibility to deal with stressful situations
Gain a greater understanding of the prevalence of pressure – and stress in our lives
Understand the difference between stress, pressure, eustress and distress
Understand the 4-stage stress model, and the acute / chronic nature of stress
Realize the chemical effects of stress on the body’s organs – and how big a deal it is!
Be better able to recognise and monitor the effects of stress in self
Be better able to identify signs of stress overload in others
The 4 essential components of managing organisational stress and stressors
Cushioning techniques (breathing drills, eating habits, exercise) to help you manage stress

Change Management

Understand why people resist change
The change curve, and its effect on individual and team performance
Understand the principles of how best to manage the transitions through change
Management misconceptions about how to handle change
Types of loss employees experience during periods of major changes
The phases of transition through change
Essential principles leaders should apply for change management

Conflict Management

The nature of conflict: Internal vs external conflict ; Constructive vs destructive conflict
The main causes of individual conflict & how to manage it effectively
The main causes of workplace conflict on a macro and organisational level
The main causes of conflict within teams & how to manage them effectively
Understanding the main conflict styles
Understanding what your natural conflict style is
How high performance teams handle conflict
Leadership styles - how they are affected by conflict styles
The attributes needed to become an effective “conflict manager”

Click here to view our Conflict Management Training, Stress Management Training and Change Management Training courses on our website