Frontline/Reception Skills

The impression created by Front Line personnel has a lasting positive or negative impact on clients.

This programme is aimed at providing Front Line personnel with the front line skills to impress clients, suppliers and any other role players in business, beyond their expectations.

Contact Details

Contact Person: 

Primeserv HR Solutions
Course Details

Unit Standard: 

13928: Monitor and Control the Reception Area. 13930: Monitor and Control the Receiving and Satisfaction of Visitors. 7177: Attend to Customer Enquiries Face- to- Face and on the Telephone.77

NQF Level: 

Level 3

Credits: 

12

Course Delivery Method: 

Presented Presented Courses

In House In-House

Course Duration: 

2 Days

Course fee Includes: 

Course materials and staionery, refreshments and catering.