For an organisation or team under pressure to up their game, coaching is one skill that cannot be bypassed. By engaging in mentoring and one-on-one coaching sessions, first-line managers create positive changes in their team members’ work performance and confidence in their own abilities. Primeserv’s mentoring and coaching learning programme provides valuable skills and knowledge, equipping managers to build profitable positive, and productive teams.
At the end of the mentoring skills programme learners will be able to:
Explain the concept of mentoring.
Describe the characteristics of good mentors
Explain the importance of knowledge in mentoring
Apply the skills and techniques required of a mentor
At the end of the coaching skills programme, learners will be able to:
Understand and apply the coaching process
Understand the selection process of first line managers for coaching
Plan for coaching
Conduct successful coaching
Monitor and evaluate coaching