The Office Professional plays a valuable supporting role to any Manager or team, and this requires of the office professional to have well rounded interpersonal and office skills.
This programme is aimed at assisting Office Professionals in understanding their critical role and developing the required personal, interpersonal and office skills to contribute towards office efficiency and effectiveness.
Qualification and Unit Standard Alignment
23655: National Certificate Business Administration (NQF 3)
119472: Accommodate audience and context needs in oral/signed communication (NQF 4, Credits 2)
9533: Use communication skills to handle and resolve conflicts in the workplace (NQF 3, Credits 3)
13929: Co-ordinate meetings, minor events and travel arrangements (NQF 3, Credits 3)
13933: Plan monitor and control an information system in a business environment (NQF 3, Credits 3)