Conflict Management for Managers (1-day) customised

Managers, who attend this 1-Day Workshop, will demonstrate:

  • The ability to appraise their own motives, values and assumptions in interactions with various role-players.
  • The ability to choose an appropriate conflict management style and apply the conflict management tool.


  • Company vision, values and strategic goals
  • Conflict management bigger picture
  • Conflict effects on the body
  • Conflict management stages (Robot)
  • Stop- reflect, plan, act and review
  • Maturity continuum and personal motives
  • Personal values appraisal
  • Personal assumptions appraisal
  • Conflict management styles
  • Conflict management tool- step by step
Contact Details

Contact Person: 

Tamsin Puren
Course Details

Course Delivery Method: 

In Class In Class

Presented Presented Courses

In House In-House

Course Duration: