Managers, who attend this 1-Day Workshop, will demonstrate:
- The ability to appraise their own motives, values and assumptions in interactions with various role-players.
- The ability to choose an appropriate conflict management style and apply the conflict management tool.
- Company vision, values and strategic goals
- Conflict management bigger picture
- Conflict effects on the body
- Conflict management stages (Robot)
- Stop- reflect, plan, act and review
- Maturity continuum and personal motives
- Personal values appraisal
- Personal assumptions appraisal
- Conflict management styles
- Conflict management tool- step by step