Customer Care Training

Aim: To motivate and empower the learner to communicate clearly and concisely. Content: Attitude and Aptitude, Understanding People - Personality Profiling, Determining Your Personal Vision (Two Basic Emotions), Accountability - BASE and FASE, Consider Your Power, Meeting and Greeting and Cultural Awareness, Identifying the Required Skills for the Job. Outcome: At the end of this workshop the learners will have mastered the art of communicating positively and without barriers. Aligned to SAQA US ID US 246740 L4 C3 Care for customers

Contact Details

Contact Person: 

Office
Contact: Staff Training
Course Details

Course Delivery Method: 

Presented Presented Courses

Course Duration: 

1-Day

Cost: 

From R2070 per delegate (including VAT)