Sales for Admin Staff

Aim: To assist admin staff with outbound sales calls and follow up communication with clients. Content: How to Plan your selling time, The Importance of Establishing the Correct Contact Person, Learning to Listen, Positive Speech and Sales Talk, The Importance of Making Your Call a Two-Way Conversation, Product Knowledge- The Importance, Anticipating Questions, Courtesy, Tone of Voice Confidence and the professional approach, Closing the Call if it is Negative, Closing the Call if it is Positive, Sales admin. Outcome: At the end of this workshop, the learner will be well versed in the requirements of a good telesales call.

Contact Details

Contact Person: 

Contact: Staff Training
Course Details

Course Delivery Method: 

Presented Presented Courses

Course Duration: