Sales for Admin Staff

Aim: To assist admin staff with outbound sales calls and follow up communication with clients. Content: How to Plan your selling time; The Importance of Establishing the Correct Contact Person; Learning to Listen; Positive Speech and Sales Talk; The Importance of Making Your Call a Two-Way Conversation; Product Knowledge – The Importance; Anticipating Questions; Courtesy, Tone of Voice Confidence and the professional approach; Closing the Call if it is Negative; Closing the Call if it is Positive; Sales admin. Outcome: At the end of this workshop, the learner will be well versed in the requirements of a good telesales call.

Contact Details

Contact Person: 

Office
Contact: Staff Training
Course Details

Course Delivery Method: 

Presented Presented Courses

Course Duration: 

1-Day

Cost: 

From R1 890 per delegate (including VAT)