Contact Centre Training

Contact Centre Training: NQF Level 5 - this is a multi-facetted development programme aimed at those working in contact or call centres.

The course contains a number of Unit Standards which cover the basic development need of contact/call centres employees.

You can choose the aspects of the programme according to your/your company’s specific needs or you can do the full 9 workshops as a qualification.

The cost for this programme and the contents are available on request.

(This programme is only run in-house – Minimum 10 learners).

Contact Details

Contact Person: 

Contact: VeryCoolIdeas
Course Details

NQF Level: 

Level 5

Course Delivery Method: 

In Class In Class

In House In-House


On Request