What is the cost of complaints to business? Complaints and problems dealt with positively win over customers and enhance the survival of the business. Complaints are however seen negatively resulting in poor handling. Understanding how to manage complaints and problem solve efficiently by taking responsibility are the key ingredients to customer retention and the focus of this practical workshop.
Featured - Training Providers
SACAP offers you a wide range of qualifications in the fields of psychology, counselling and coaching with our one-of-a-kind approach to learning.