Customer Service

Customer service is an integral part of every business. It happens in many different formats from in-person to over the telephone to via the internet. Regardless of how the customer service is delivered, soft skills are needed. Customer service soft skills are relationship-building skills. This practical workshop highlights the importance of working through company standards and meeting customer perspectives, perceptions and expectations.

Contact Details

Contact Person: 

Lionel Bourgeois
Course Details

Course Delivery Method: 

Blended Blended

Presented Presented Courses