Customer Service for the Hospitality Industry

Hospitality training has applications well beyond traditional service-orientated businesses. Customer service is the essence of the hospitality industry. Training for hospitality equips employees with tools to successfully manage conflict and adopt a client-centered attitude. Learn how to provide effective customer service in this industry by attending this practical workshop which offers life skills in dealing with customers and highlights customer expectations.

Contact Details

Contact Person: 

Michelle Schilder-Rodgers
Course Details

Course Delivery Method: 

In Class In Class

Presented Presented Courses