Hospitality training has applications well beyond traditional service-orientated businesses. Customer service is the essence of the hospitality industry. Training for hospitality equips employees with tools to successfully manage conflict and adopt a client-centered attitude. Learn how to provide effective customer service in this industry by attending this practical workshop which offers life skills in dealing with customers and highlights customer expectations.
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Through training, coaching and facilitation PMD Africa (Performance Management Dynamics Africa) creates solutions to answer organizational needs around skills development.