Change Management

Stress Management

Individuals are often faced with great pressure, and stress levels may become extremely high. The lack of effective management of this stress may lead to the undermining of health, coping mechanisms and efficiency, both personally and professionally. The training offered examines present stresses, develops coping mechanisms, teaches relaxation and offers opportunities for debriefing and support. Something that often compounds stress is the misuse and mismanagement of time.

Assessor Training

This skills training programme is accredited by the ETDP SETA at NQF Level 5 for 15 credits.

This generic assessor unit standard is for those who assess people for their achievement of learning outcomes in terms of specified criteria using pre-designed assessment instruments. The outcomes and criteria may be defined in a range of documents including but not limited to unit standards, exit level outcomes, assessment standards, curriculum statements and qualifications.

LifeLine Johannesburg Corporate Training

LifeLine Johannesburg is affiliated with Lifeline Southern Africa and LifeLine International. What initially started as a counselling service over 50 years ago expanded to community work in many areas and one of our sustainability arms was our Corporate Division which actually created out of the demand from people who had attended our community training to share these vital skills in the workplace. Our approach to training in Corporates had to adapt to being slicker and to train the essential EQ topics using workplace rather than personal scenarios.

Emotional Intelligence

Aligned to Unit Standard - 252031

This workshop is designed to help people understand what emotional intelligence is and how one can benefit when one has a high EQ. In understand ourselves, we are better able to set goals and become more effective in the workplace.

What is Emotional Intelligence

Conflict Management

Our Conflict Management programme is aimed at developing the skills, attitudes and approaches of all staff members to better handle conflict and deal with issues that lead to people and system problems. Conflict, negotiation and problem solving are related in this programme to improve efficiency and effectiveness in the workplace.


ExecuTrain has been an industry-leading business training provider for over 30 years, delivering training based on each organisation’s specific business needs. ExecuTrain provides personal and professional development for companies large and small through the assessment, design and delivery of individualised learning. Our comprehensive, customer-focused solutions include instructor-led training and course development on both business skills and software applications.

Debt Collecting: Assertiveness and Conflict Management

The prompt collection of slow paying and overdue accounts is the heart of every business’ survival. In so doing, debt collectors have the difficult task of handling customers, coping with conflict, confrontation, negativity and rudeness. Good methodical debt collecting practices for early recovery often prevents unpleasant experiences. This practical workshop will highlight the importance of debt collecting and why retaining customers is so crucial to the business.

Change Management

Managing change is a complex process and involves people and structured approach, but relatively easy to instigate with the right tools. The aim of this two-day course is to assist managers in delivering their organisation’s change initiatives.

Alicornio Africa

Alicornio Africa has established itself as a source of reliability, proficiency and professionalism when it comes to the transfer of knowledge and skills. Our technology independent courses taught by our experienced hands-on presenters are highly rated.

Business Data Modeling for Business Analysts

Business Data Modeling explores business rules, policies and procedures and how they can be modeled effectively. Participants will learn entity relationship diagramming, super and sub-types, attributive and associative entities, and documenting data constraints. The logical data modeling approaches focus on the important requirements of the business that are discovered through significant user involvement during
the analysis phase.

Change is often necessary but can be frightening for you or your employees. As a manager, you must illustrate to your employees the benefits of change so that they, hopefully, develop an excited and positive attitude. Point out how change brings with it new ideas and opportunities as well as the chance to shine as an important part of the company.

Change leadership

Through this module, delegates will benchmark performance against best practice standards, identify change requirements, analyse change and make clear recommendations for change.

Absenteeism Management

Because of competitive pressures, companies can no longer afford to carry unnecessary absence that they may have tolerated in the past. Therefore, many companies are focusing on the issue of eliminating, or at least reducing, unnecessary levels of absence.

While the majority of absences are involuntary, various studies report that voluntary absenteeism could account
for between 20- 40% of all absenteeism.

Absenteeism leads to:
- Reduced employee productivity
- Reduced employee morale, and
- Increased overhead costs

National Certificate: Production Technology

■ Communicate production and manufacturing related operational information to a variety of end users.
■ Optimise organisational structures, functions and processes in order to contribute to achieving production specifications.
■ Maintain a safe and healthy work environment through contributions made to production activities individually and in working groups.
■ Demonstrate an understanding of production technology practices, terminology and systems as applied in manufacturing, engineering and technology

LifeLine Ekurhuleni

LifeLine Ekurhuleni (LifeLine) is a not-for-profit organisation (NPO) which has, over the past 45 years, facilitated emotional wellness in, for and with thousands of individuals and communities throughout the Ekurhuleni Municipal Region.

LifeLine’s strength lies in its ability to engage across different age, cultural, language and education levels, and to empower individuals and communities to “do for themselves”. Our volunteers and staff come from diverse backgrounds and are well-trained and passionate about wellness, caring for others and making a difference.

Conflict Management Training / Stress Management Training / Change Management Training - Cape Town

This Conflict Management Training / Stress Management Training / Change Management Training - which we run publicly and in-house throughout South Africa - will develop your ability to understand, and more effectively manage, the conflicts, stressors and changes that you have to deal with on a daily basis.

Suitable for:   Managers, Supervisors, Team Leaders and Specialists

Course duration:  2 days

Course content and outcomes:

Stress Management

Change resilience

In the modern world change has become the norm. The business, personal and corporate landscapes are constantly evolving and shifting, altering the ways in which people interact, engage and develop. For many, the chaos of change is difficult to manage and some find it hard to cope. In the workplace, change is so frequent that few employees have up-to-date job descriptions and morale suffers when organisations are disrupted by re-organisation, downsizing and layoffs.

Emotional Intelligence incorporating Clarity 4D

This 2 day emotional intelligence (EQ) workshop, underpinned by Clarity 4D personality profiling, ensures a fun-filled, yet meaningful workshop, where delegates learn, grow and evolve. Emotional intelligence is the ability to understand and deal with one’s own and other people’s emotional states that determine their reactions to life and its situations. Whether we react positively or negatively depends on this understanding and the way in which we communicate is directly linked to this.

As South Africa’s economy and business landscape becomes more challenging and competitive, local businesses constantly have to evaluate how to facilitate growth.


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