Leaders are strategic change agents and this two-day course will provide leadership with fresh insight into the change process, how change affects the business and its internal and external stakeholders. It will provide leadership with updated skills to enable them to communicate and implement change in their business in an effective, positive manner.
1. Why change management is an important process for organisations in order to achieve sustainable results
2. Identify examples of planned change and reactive change in an organisation
3. Describe a model for effective change management and its management
4. Identify reasons for resistance to change and indicate ways to overcome them
5. Identify the risks inherent in any change management programme and indicate ways to manage them
Identify and apply the competencies of an effective change agent
“Say what you mean, mean what you say, stand up for yourself and communicate in a clear, respectful way!”
The Confidence and Assertiveness Skills programme is designed to increase your confidence by letting go of the past and focusing on what you want. Confidence is a state of mind and incorporates your physiology, voice tonality and words you speak. Being assertive is about knowing what you want to achieve – what is negotiable and what is non-negotiable. This workshop will challenge you, your beliefs, your values and your attitude.
In today’s work environment it is expected of individuals to work in teams, be self-sufficient and know how to manage themselves and others. People are the means of all achievements and they need to be passionate, self-driven, in control and know where they are going, to ensure a productive workforce. In order to create an energised workforce, we must know that people are emotional beings and that emotions affect behaviour and productivity if not managed well in ourselves and when communicating with others.
Bytes People Solutions is the internationally accredited education, training, skills development and people consulting arm of the Bytes Technology Group. Bytes People Solutions are recognised as a leader in the industry and has built a credible track record over the past 10 years by providing excellent service to a large number of blue chip companies in South Africa. Various business units, supported by a strong professional skills base, deliver services in all major regions.
Managers, Team Leaders, Middle Managers, Supervisors, Office Managers, Department Heads and other key administrators
The purpose of the programme is to equip learners with essential skills required to lead others, manage effectively and achieve results through effective leadership and communication skills. The programme is helps both - newly appointed and practicing managers to transition as individuals, teams and as an organisation from current to desired states.
In order to design successful systems, it is critical first to understand a company’s business operations. The success of IT systems in organisations depends upon them fulfilling a business need and this can only be achieved if the business need is identified and understood.
Analysts need to make use of various tools and techniques to accurately model business processes and subsequently develop appropriate designs to fulfill an organisation’s business objectives.
Good leadership ability coupled with solid management skills can have a significant impact on your workplace effectiveness and consequent career progression.
Without these core competencies under control, the workplace can be an extremely harsh environment.
Fortunately, leadership and management skills can be developed and to assist managers with achieving their ultimate potential and in being more effective and productive to their organisation, AstroTech is offering a course which covers the following key topics: