As an Accredited Training Provider, we focus on facilitating intense small group training sessions.
Established in 2000 our emphasis is on promoting individual growth and development, whilst at the same time satisfying client requirements and industry standards.
Our skill set and expertise lies in Interpersonal Communication, Conflict Resolution, Project Management and Personal Development areas. We have a wide range of clients and we train across all levels in organisations.
Braune Training is the Winner of the 2016 W&RSETA Good Practice Awards for the Fully Accredited Training Provider Category.
We are an accredited provider in the Wholesale & Retail sector - specialising in credit bearing learning programmes, skills programmes and learnerships in the Retail & Wholesale environment.
The business lives by it's passion of Pursuing Excellence in education, training and skills development. A dynamic team of retail experts in skills development make pursuing excellence in this arena possible.
Customer service is not only the backbone of any company; it is also the benchmark with which clients determine if their needs were met. Client service is also about more than the old belief that ‘the customer is always right’ – it is about internal and external client service – a happy staff is a happy client.
Customer Service Overview
Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.