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Hairdressing & Personal Care Training

BEAUTY THERAPY: BEAUTY THERAPY ITEC DIPLOMA (LEVEL 2, 3 & 5)

CAREER VIDEOS
•Beauty Therapist

The College of Cape Town’s Beauty Therapy Department is fully accredited to offer the International Therapy Examination Council (ITEC) qualifications. ITEC has been awarding high quality and respected industry qualifications since 1947. It is now one of the world’s leading and most successful awarding bodies specialising in the Beauty and Complementary Therapy sectors.

***CUSTOMER SERVICE EXCELLENCE***

The perfect course for all client facing staff and employees dealing with people needing to have a professional business approach and etiquette.

• Understanding Customer Service

• Focusing on the Customer

• Handling Complaints

• Delivering Excellent Customer Service on the Telephone

• Coping with Stress

• Going the Extra Mile!

The course is adaptable to all levels of staff - Different dates and venues available - On-site training optional.

Course presented nationwide!

US Aligned: 7789 NQF: 4 CREDITS: 8

Etiquette, Professionalism and Style for Women in the Workplace

The programme has been designed to equip women in the workplace with the tools and techniques to act professionally and present themselves favourably in a business environment.

Expected outcomes:
- Influence the way others react and how you are perceived
- Move up the corporate ladder and see doors open more easily
- Increase self confidence and strengthen your professional brand
- Become a good representative for your company

College of Cape Town

The College of Cape Town is a top Further Education and Training (FET) College, as measured by our actual student results. (In the most recent Umalusi audit we featured in the top ten in the country in every one of our learning fields.)

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