The Labour Dispute Resolution (LDR) for Labour Relations Practitioners short course is aimed at empowering delegates with knowledge and practical skills to participate in statutory labour dispute resolution procedures related to the Commission for Conciliation, Mediation and Arbitration (CCMA) and to deal with industrial action.
The Labour Relations short course provides you with insights to the dynamics of the South African labour market. This is an essential competency in the volatile business environment in which contempory organisations function.
The Advanced Course in the Management of Performance and Discipline provides you with the knowledge and practical skills required to effectively and tactfully deal with poor performance and discipline (or possible dismissals) in the workplace as manager or human resources practitioner.
The Human Resources Management short course provides you with introductory skills and knowledge as human resources practitioner to effectively carry out your responsibilities in the management and/or processes of the human resources component of your organisation.
Conflict management is rising to the top of the every organisations agenda as they seek to gain efficiencies and it is a challenge to every organisation. However, new practises have emerged to help professionals deal with arising conflict issues
The Conflict Management in the Workplace short course allows you to able to identify and manage the resolution of personal conflict between persons or parties. The main focus will be on the workplace although the same principles can be used elsewhere.
The Programme in Human Resources Management provides you with progressive knowledge and insights to human resources management by following a systems approach in relation to the current South African workforce environment, and in your role as human resources practitioner to help achieve organisational goals.
The short course in Employee Wellness provides you with the essential insights and knowledge of Employee Wellness Programmes (EAPs) and their important role in ensuring happy and satisfying places of work. Employees are an important aspect of profitability in organisations, and it has been found that happy employees are productive employees. The course specifically focuses on the application of interpersonal skills to improve employee productivity while also enhancing employee social functioning.
The Senior Management Programme provides you with the opportunity to develop more advanced management skills at a senior management level, including key analytical and creative decision-making competencies in your role as functional and/ or general manager.
In today’s world, customer satisfaction and competitiveness are a function of quality levels, and individuals with the capacity to successfully implement Total Quality Management (TQM) are becoming indispensable assets to any organisation. The Total Quality Management short course will expose you to contemporary knowledge and techniques that will enable you to articulate and implement quality improvement processes in the workplace that are in line with the TQM philosophy.
The short course in Effective Business Continuity Management aims to equip you with the requisite knowledge and practical expertise for the design and implementation of an effective Business Continuity Management (BCM) system for companies, government establishments and non-profit organisations.
The takeover of an entity or part thereof by a new owner or a new management often causes loss of jobs and employees are often desperate to stay on with the new enterprise. On the other hand, the new owner/management very often already has its own staff and wants to avoid the expense of taking on additional employees.