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Human Resources & Industrial Relations Training

Conflict Management

Conflict management is rising to the top of the every organisations agenda as they seek to gain efficiencies and it is a challenge to every organisation. However, new practises have emerged to help professionals deal with arising conflict issues

The Conflict Management in the Workplace short course allows you to able to identify and manage the resolution of personal conflict between persons or parties. The main focus will be on the workplace although the same principles can be used elsewhere.

Employee Wellness

The short course in Employee Wellness provides you with the essential insights and knowledge of Employee Wellness Programmes (EAPs) and their important role in ensuring happy and satisfying places of work. Employees are an important aspect of profitability in organisations, and it has been found that happy employees are productive employees. The course specifically focuses on the application of interpersonal skills to improve employee productivity while also enhancing employee social functioning.

Senior Management Programme

The Senior Management Programme provides you with the opportunity to develop more advanced management skills at a senior management level, including key analytical and creative decision-making competencies in your role as functional and/ or general manager.

Total Quality Management

In today’s world, customer satisfaction and competitiveness are a function of quality levels, and individuals with the capacity to successfully implement Total Quality Management (TQM) are becoming indispensable assets to any organisation. The Total Quality Management short course will expose you to contemporary knowledge and techniques that will enable you to articulate and implement quality improvement processes in the workplace that are in line with the TQM philosophy.

Negotiation Skills

The Negotiation Skills short course will equip you with an essential framework that forms the basis of any type of negotiation and its consequent employment in the business environment. During the course, you will have the opportunity to apply key negotiation principles in practice, while also observing and delivering critique on others during simulated negotiation settings.

Effective Stakeholder Management

The online short course in Effective Stakeholder Management will equip you with the knowledge and capacity to correctly identify and analyse stakeholders, evaluate and prioritise vested interests, and manage relevant relationships in your organisation's business environment. Given the increasing awareness and value of different publics, the knowledge that you will acquire through this course will lend itself to the maximisation of results and minimisation of problems in creating a sustainable organisational endeavour.

Outcomes-Based Monitoring and Evaluation Implementation

The Outcomes-based Monitoring and Evaluation Implementation online short course will provide you with a practical and theoretical framework for understanding and implementing the Monitoring and Evaluation (M&E) process in the work environment. While it may be biased towards developmental work, it nevertheless provides knowledge especially suited to the aim and M&E programmes, projects and performance in a bid to generate desired results in your organisation.

Incubation Governance and Management Development Programme (IGMDP)

The content design of this unique offering for the South African learning and business incubation context is derived from a global benchmarking process. Results, structure and comparative interventions pertaining to our content synthesised the offerings of multiple stakeholders in the global incubation ecosystem.

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