Secretarial & Admin Training

Develop & Use Keyboard Skills to Enter Text

People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors; apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters.

National Certificate: Production Technology

■ Perform production maintenance activities and report irregularities within organisational structures.
■ Apply the fundamental concepts, theories and techniques of production systems.
■ Apply the fundamental concepts relating to production planning, scheduling and control.
■ Apply quality control and quality assurance practices for efficient and effective production processes.
■ Communicate effectively as a member of a team.

National Certificate: Business Administration Services

■ Gather and report information
■ Plan, monitor and control and information system
■ Maintain booking systems
■ Participate in meetings and process documents and communication related thereto
■ Utilise technology to produce information
■ Plan and conduct basic research in an office environment
■ Coordinate meetings, minor events and travel arrangements
■ Set personal goals
■ Function in a team and overall business environment
■ Demonstrate an understanding of employment relations

Stress Management Training

Course Overview

Fact: If stress levels are not managed effectively in the workplace, employees will become less productive and overall performance will drastically be affected.

This workshop will explore the harmful long-term effects of stress on our mental and physical health and provide suggestions for managing our individual stresses more effectively. Strategies may include changes in lifestyle, stress management techniques such as relaxation and exercise, and the use of music or humour as coping strategies.

National Certificate: Business Administration

■ Gather and report information
■ Plan, monitor and control and information system
■ Maintain booking systems
■ Participate in meetings and process documents and communication related thereto
■ Utilise technology to produce information
■ Plan and conduct basic research in an office environment
■ Coordinate meetings, minor events and travel arrangements
■ Set personal goals
■ Function in a team and overall business environment
■ Demonstrate an understanding of employment relations

NQF 3 PUBLIC LEARNERSHIP NATIONAL CERTIFICATE: BUSINESS ADMINISTRATION

This qualification is designed to meet the needs of those learners who are already involved, or wish to become involved, in the field of Administration and is applicable to employed and unemployed learners. People involved in administration are known by such terms as secretaries, administrative assistants, administrators and clerks depending on the organization in which they are employed.

Learning Assumed to be in Place
 Communication at NQF Level 2
 Mathematical Literacy at NQF Level 2

Modules/Clusters Covered:

Pages

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