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Secretarial & Admin Training

Face and Resolve Conflict

High emphasis is placed on learning through ‘doing’ where the learner is presented with real life and workplace case studies and role playing to ensure the delegate develops knowledge and confidence to take back into the workplace and apply them successfully.

Time Management

Those able to successfully implement time management strategies control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are focus on the tasks with the greatest impact to them and their organization.

Developing Corporate Behaviour

With this workshop your participants will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics with the standards of conduct is what makes a business stand out and be a leader in the business world.

Workshop Objectives:

Change Management

This course covers a number of critical guidelines in change management and what is needed to maximise the likelihood of success. Delegates will learn about stages of change, how to persuade people, why people resist change and how to manage organisational changes. Numerous techniques and management tools in addition to exercises are provided to introduce delegates to change management and help them become more skilled when facing change.

Ergonomics

The purpose of this programme is to provide learners with a fundamental understanding of the essential ergonomic components in order to ensure work is executed in a safe manner.

Cost and Time effective E and M-Learning option available: www.mpowrme.co.za / download the Mobile App on Google Play

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