Supervisor & Junior Management

Office Management / Administration Management - GM 4 (Skills Programme - FOCUSED PACKAGE)

The purpose of this programme is to equip learners with the necessary knowledge, skills and attitudes to develop administrative procedures to make the administrative
component of the organisation more effective and efficient and so aid the organisation to attain its mission, vision and objectives.

 

* Develop administrative procedures in a selected organisation
* Describe and assist in the control of fraud in an office environment
* Manage administration records
* Manage service providers in a selected organisation

 

Leadership - GM 4 (Skills Programme)

The purpose of this programme is to equip learners with the necessary knowledge, skills and attitudes to apply leadership concepts in a work context, ensure that organisational standards and code of conduct in a work environment are met.

 

* Apply leadership concepts in a work context


* Apply the organisation’s code of conduct in a work environment

 

Could also be presented at your Workplace.....

Team Building - GM 4 (Skills Programme)

The purpose of this programme is to equip the learners with the necessary knowledge, skills and attitudes to motivate and build a team.

 

* Motivate and build a team
* Identify responsibilities of a team leader in ensuring that organisational standards     are met

 

Could also be presented at your Workplace.....

Manage Relationships - GM 5 (Skills Programme - FOCUSED PACKAGE)

The purpose of this programme is to equip learners with the skills and competencies to build relationships with superiors and with stakeholders across the value chain.

 

* Devise and apply strategies to establish and maintain workplace relationships

* Use communication techniques effectively

* Interpret and manage conflicts within the workplace

* Conduct negotiations to deal with conflict situations

 

Could also be presented at your Workplace.....

 

People Development - GM 5 (Skills Programme - FOCUSED PACKAGE)

The purpose of this programme is to equip learners with the skills and competencies to enhance the development of teams and team members.

 

* Select and coach first line managers

* Lead people development and talent management

* Apply the principles and concepts of emotional intelligence to the management of self and others

* Promote a learning culture in an organisation

 

Could also be presented at your Workplace.....

 

 

Monitor and Measure Performance - GM 5 (Skills Programme)

The purpose of this programme is to equip learners with the skills and competencies to monitor and measure performance and apply continuous or innovative improvement interventions in the unit.

 

* Evaluate current practices against best practice

* Monitor and evaluate team members against performance standards

* Create and manage an environment that promotes innovation

 

Could also be presented at your Workplace.....

Lead and Manage Teams - GM 5 (Skills Programme)

The purpose of this programme is to equip learners with the skills and competencies to lead and manage a team of first line managers to enhance individual, team and unit effectiveness.

 

* Analyse leadership and related theories in a work context

* Apply a systems approach to decision making

* Empower team members through recognizing strengths, encouraging participation in     decision making and delegating tasks

* Manage a diverse work force to add value

* Build teams to achieve goals and objectives

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