Overview: 

This qualification is intended for leaners who are interested in tendering process to secure new business for their own business venture.

 PROGRAMME OUTLINE: 

COURSE OVERVIEW:

This qualification introduces the junior manager to the concept of motivation.it is intended for junior managers of organizations. 

PROGRAMME OUTLINE:

• explaining the importance of motivating a team.
• demonstrating an understanding of self and team members in a workplace.
• Applying theories of motivation and group dynamics.
• implementing a plan of action to strengthen a team.
• providing feedback and recognising achievements. 

Scrum is the most popular Agile framework. It is an adaptive, iterative, fast, exible, and effective methodology designed to deliver signicant value quickly and throughout a project.

Scrum ensures transparency in communication and creates an environment of collective accountability and continuous progress. The Scrum framework, as defined in the SBOK™ Guide, is structured in such a way that it supports product and service development in all types of industries and in any type of project, irrespective of its complexity.

COURSE OVERVIEW:

This qualification introduces the junior manager to the concept of motivation.it is intended for junior managers of organizations. 

PROGRAMME OUTLINE:

• explaining the importance of motivating a team.
• demonstrating an understanding of self and team members in a workplace.
• Applying theories of motivation and group dynamics.
• implementing a plan of action to strengthen a team.
• providing feedback and recognising achievements. 

We offer a wide range of soft skills training. These can be customised tio an organisations specific outcomes

Some of the content offer is:

• Critical Thinking
• Beyond Customer Service
• Customer Satisfaction
• Calming Upset Customers
• Time Management
• Telehone Skills and Etiquette
• Typing A to Z
• Business etiquette and Professionalism
• Effective Meeting Skills
• Working in teams

For a comprehensive list of these skills based courses please contact us.

Overview:

The purpose of this Certificate is to equip learners to understand and acquaint themselves with the underlying principles of all of the major areas related to distribution within the Wholesale & Retail sector, thus enabling them to become more effective employees.

The Certificate further aims to provide career paths through various levels and areas of the Wholesale and Retail environment thus promoting the notion of quality lifelong learning.