Training Courses

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Do you want to step up your presentation skills to become a confident and relaxed presentations guru? Standing up in front of an audience is one of the most common fears experienced today. We all wish that we could emulate presenters who thrive on the challenge and relish a captive audience. The good news is that with some practical presentation skills training it is easy to quickly become a professional and accomplished speaker and presenter.

This programme is highly participative and designed to provide learners with the tools and resources they need to become great facilitators.

In-Class, Virtual and E-Learning Options Available

The programme has been designed to equip women in the workplace with the tools and techniques to act professionally and present themselves favourably in a business environment.

Expected Outcomes: (1) Influence the way others react and how you are perceived (2) Move up the corporate ladder and see doors open more easily (3) Increase self confidence and strengthen your professional brand (4) Become a good representative for your company.

Business Etiquette

The workplace is an ever-changing, dynamic, and fast-paced environment, but no matter the adaptations to how we do things, professionalism is always a requirement for any organisation.

Develop Learning Materials

Duration: 5 days

Purpose

This skills programme is a must for learning programme designers and developers. During this workshop we will learn how to design and develop outcomes-based learning programmes in line with ETQA requirements from completing the curriculum framework to developing a full learner guide and learner work-book with an accompanying facilitator guide.

Unit Standards

The following Unit Standards are covered during the skills workshop:

We currently offer this workshop via eLearning (distance learning) and/or on an in-house basis

Unit standard details: 115753: Conduct Outcomes-Based Assessments Credits: 15; NQF Level: 5

This workshop will answer the following questions:

• What are the principles of outcomes-based assessment?

• Is there a difference between assessment plans and planning for assessment?

• How do I make valid and fair judgments?

• How can I use a rubric to score and grade learners?

• How do I ensure learners are ready for assessment?

A Financial Accountant is:

  • Able to compile annual financial statements
  • Sign off for close corporations
  • Work closely with a Chartered Accountant & Registered Auditor and will have a thorough knowledge of accounting theory & practice, corporate strategy & regulatory frameworks 

Syllabus

Subject: Corporate Strategy

Duration: 3 Months

 

The fundamental-level course is intended for individuals who seek an overall understanding of the AWS Cloud, independent of specific technical roles.

It provides a detailed overview of cloud concepts, AWS services, security, architecture, pricing, and support.

This course also helps you prepare for the AWS Certified Cloud Practitioner exam.

CLICK HERE TO ENQUIRE MORE: AWS Cloud Practitioner Essentials

Strategic Thinking Training - including Scenario Planning Training and Managing Change

The following is a list of our Strategic Thinking Training - including Scenario Planning Training and Managing Change Training courses run in South Africa. Please click on the course for your region.

This programme will provide learners with a number of 'tools' to use when dealing with conflict.

Conflict in teams are inevitable and could even be beneficial but ONLY if it is managed according to correct conflict management principles.

In-Class, Virtual and E-Learning Options Available

 

 

An Executive-level Secretary is expected to fulfil multiple responsibilities, including the administration surrounding meetings. Unfortunately, due to the public nature of meetings, a secretary's role surrounding meetings is placed under the spotlight - one where criticism or compliments can abound.

A meeting, no matter how small or large, is not a success unless it is arranged perfectly - and clear, precise minutes are produced and circulated.

The Solution Architect is responsible for the successful design, implementation, deployment and adoption of an overall solution. The Solution Architect ensures that the solution meets the customer’s needs now and in the future. In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role.

START DATE:

This Masterclass is designed to enhance participants’ abilities to relate, communicate, understand and cooperate with others, by enabling them to master the principles and practices of effective, assertive and skilful communication.

 

Management Training

 

Management Training Courses

We offer 18 different Management Training courses, all of which we run in-house and publicly throughout South Africa – Cape Town, Durban, Johannesburg, Port Elizabeth.

The perfect course for all client facing staff and employees dealing with people needing to have a professional business approach and etiquette.

• Understanding Customer Service
• Focusing on the Customer
• Handling Complaints
• Delivering Excellent Customer Service on the Telephone
• Coping with Stress
• Going the Extra Mile!

The course is adaptable to all levels of staff - Different dates and venues available - On-site training optional. Course presented nationwide!

US Aligned: 7789 NQF: 4 CREDITS: 8

Course Outcomes

Upon completing this course, the learner should be able to:

The Quality Assurance training programme is aimed at providing appropriate theoretical and practical training interventions to enable individuals to design a quality effectively execute the tasks required to implement quality assurance within an organisation

Qualification ID: 67465 – NQF 3Duration: 6 ½ Days over 12 MonthsCredits: 121This RPL (Recognition of Prior Learning) Learnership allows companies to send administrative staff with 1 - 2 years’ work experience on 6 assessment preparation workshops, where they take part in guided discussions and assessment briefings designed to assist them in completing a Portfolio of Evidence on their administrative skills.

National Diploma: Occupationally-directed Education, Training and Development Practices (OD-ETD), ID 50333, NQF Level 5, 257 creditsThe diploma forms part of a talent development pathway for ETD Practitioners within an organisation. It enables ETD Practitioners to move to a training management position fulfilling additional roles such as a Skill Development Facilitator, ensuring compliance with legislation and return on investment of learning and development within an organisation.

This module covers varying structures, building compound and complex sentences, editing and correcting common errors and the investigative report.

 

Learn the business value and product capabilities of Power Platform. Create a simple PowerApp, connect data with CDS, build a Power BI Dashboard, and automate a process with Microsoft Flow.

START DATES:

  • 24 JULY 2023

CLICK HERE TO ENQUIRE MORE

Emotional Intelligence Training

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This workshop has been designed as a 1 Day Teambuilding yet customer orientated workshop. Its main aim is to provide motivation to the team whilst simultaneously addressing solutions needed to work related challenges.

The MDP will give you the opportunity to develop various skills in order to perform more effectively at your management responsibilities, within an ever changing business environment. Specifically, the MDP will allow you to acquire the necessary competencies to deal with functional and cross-functional processes
and operations

Benefits:

Leadership the Right Way

“Leaders become great, not because of their power, but because of their ability to empower others.”

John Maxwell

Business Communication Skills

Develop the fundamental skills required for effective and professional business communication both verbal and written.

HOW YOU WILL BENEFIT

This unit standard is intended for people who recruit and select people for defined positions. Persons credited with this unit standard are able to prepare, recruit and select suitable candidates according to ability and potential. This unit standard can be applied across both the formal and informal sectors.

Corporate governance procedures help a business become more efficient while reducing both risk and the potential for corruption and mismanagement.

In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is CompTIA A+ 220-1001 Certification Exam and the second exam is CompTIA A+ 220-1002. These exams measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 12 months of hands-on experience in the lab or field. Successful candidates will have the knowledge required to:

In the realm of commercial law the ability to craft precise airtight agreements is a cornerstone of success. Elevate your contract drafting skills with this Commercial Contract Drafting Masterclass.

Through a blend of engaging lectures, practical exercises, and real-world case studies, you'll learn the art and science of commercial contract drafting. Explore advanced techniques, best practices, and legal nuances that distinguish exceptional contract draftsmanship.

Join us for a six-hour course, held over three days.

The aim of this programme is to ensure organisational performance is achieved and business goals are being met through individual performance management.

In-Class, Virtual and E-Learning Options Available

Labour Law Training

Labour Law Training

Our Labour Law Training Courses are offered throughout South Africa – Cape Town, Durban, Johannesburg, Port Elizabeth -

In this two-hour course you will learn about different meetings held in the sectional title context, including the notice requirements for different types of meetings, how proxy appointments work, the items to be discussed and voted on at these meetings, how to determine whether the resolutions put forth at these meetings have passed or failed and what your practical next steps should be.

When and where?

27 May 2024, 9:00 to 11:00 SAST

This course will be held remotely, most likely on Zoom.

This learning programme - which is offered throughout South Africa - is designed to empower employees to manage stress in their personal lives and work situations, in order to improve their effectiveness and overall quality of personal and work life.

Suitable for:   All employees

Course duration:  2 days

Course content and outcomes:

Corporate social responsibility and sustainability are popular concepts, but they are often misconstrued and poorly implemented.

Business and human rights (BHR) discourse emerged as a regulatory critique to corporate social responsibility (CSR).

Against the backdrop of the increasing power, influence and control of businesses globally, but especially in the developing economies such as in Africa, this course blends theory and practical insights with an understanding of the complementary concepts of CSR, BHR and sustainability.

This programme will get learners up to speed on writing and developing your organisation’s policies and procedures by gaining rules, strategies and guidelines that will ensure they get the results they want - well written policies and procedures that are read and understood by all.

In-Class, Virtual and E-Learning Options Available

The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. Microsoft Teams admins configure, deploy, and manage Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment.

Diversity in today’s workforce is the norm. Globalisation and the need for a variety of skills leads to diverse workforces across the world.

Elevate Your Career with the QCTO Contact Centre Manager Qualification NQF Level 5

In today's rapidly evolving business landscape, contact centers play a pivotal role in shaping customer experiences. As organizations prioritize customer satisfaction, the demand for skilled contact center managers continues to rise. If you aspire to lead and excel in this dynamic field, the QCTO Contact Centre Manager Qualification NQF Level 5 could be your pathway to success. 

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