Training Courses


Manage the capture, storage and retrieval of human resource information using an information system, ID 10171
Manage learner information using an information management system, ID 114925
Manage the design, development and review of human resource information system, ID 11906
Identify and measure factors that influence productivity, ID 114878
Co-ordinate the improvements of productivity within a functional unit, ID 114884

Labour Law Training

Labour Law Training

Our Labour Law Training Courses are offered throughout South Africa – Cape Town, Durban, Johannesburg, Port Elizabeth -

Excel Level 2

A one-day course to build on Excel Level 1

Prerequisite: Microsoft Excel Level 1 with some experience and practice


Module 1: Fundamentals revisited
Absolute vs relative cell referencing
Basic functions

Ethics in Business

Ethics concerns an individual’s moral judgements about right and wrong. Decisions taken within an organisation may be made by individuals or groups, but whoever makes them will be influenced by the culture of the company.

Through this Employee Wellness Training - which we run publicly and in-house throughout South Africa - delegates are provided with valuable methods and tools to manage their personal well-being and interaction with others, both at work and in their personal lives.

Course duration:  4 days

Course content and outcomes:

Through this Employee Wellness Training Programme, delegates will learn:

These days, most people take electronic word processing for granted. While we may still write out our grocery lists with pen and paper, we expect to use a computer to create the majority of our documents. It's impossible to avoid word-processing software in many areas of the business world. Managers, lawyers, clerks, reporters, and editors rely on this software to do their jobs. Whether you are an executive secretary or a website designer, you'll need to know the ins and outs of electronic word processing.

This practical 2 day Professional Office Manager training course will deliver “must-have” information necessary for optimising both your administration and people management skills. The course combines personal development training with some practical techniques for making an office more efficient, reducing costs, keeping suppliers on time and on budget and handling everyday problems that, if not well dealt with, can lead to frustration from all your co-workers.

Key areas learning covered during this course include:

Aim: To explain and demonstrate the need for- appropriate - behaviour. Assisting the delegate with deciding what is appropriate and informing the delegates as to the dos and don - ts of other cultures. Course Content: Etiquette- What is it? Personality, where culture, etiquette and personal preferences overlap, The Etiquette of Cross Cultural Communication, Time and Personal Space, Gender and Etiquette, Grooming, Generational Differences

Introduction to MS Office

Are you aspiring to advance your computer skills? Or do you simply want your computer-based tasks to get easier?

Aim: To assists leaders in the art of collaboration, thereby ensuring maximum gain from team input and empowering leadership practices. The workshop provides tools and frameworks to use enabling the easy implementation of this highly desirable leadership style.

Many ‘experienced’ supervisors have difficulty motivating and leading their people to achieve greater results.  They lack either the knowledge or the skills to lead teams and this often results in a demotivated and directionless team.

The following is a list of some of our Middle Management Training courses by region:

Course Title: Effective Leadership and Management Training - for Middle Managers

Please click on the Middle Management Training course below for your region

The word indemnity means security or protection against a financial liability. It typically occurs in the form of a contractual agreement made between parties in which one party agrees to “hold harmless” the other party – either by promising not to hold the other liable for a wrong, or to pay for losses or damages suffered by the other party.

In this two-hour webinar we will explore the functions and significance of indemnity in contracts.


13 October 2023, 9:00-11:00

Course Overview

Fact: It’s no secret that selling has changed in recent years. This is an exciting and dynamic profession, yet it is one of the most underrated and misunderstood.

The back-slapping sleazy, joke-telling huckster has disappeared and in his place is a new generation of sales professionals—highly trained and groomed, with the characteristics of honesty, trustworthiness, and competence.

Managing people is one of the most difficult aspects of being a manager. Sensitive issues arise almost daily, and the way you deal with these situations dictates the mood and enthusiasm of your department or team, which directly affects the quality of their work.

Competency-based Selection and Interviewing Skills Training

Competency-based Selection and Interviewing Skills Training

Management Training


Management Training Courses

We offer 18 different Management Training courses, all of which we run in-house and publicly throughout South Africa – Cape Town, Durban, Johannesburg, Port Elizabeth.

In today's competitive business and legal landscape, understanding the diverse array of commercial loan products is essential for lawyers, financial professionals and anyone involved in the world of finance.

This course provides a basic examination of various commercial loan options and products through engaging lectures and case studies.

Aim: This workshop is designed to assist the delegate with Effective Service Delivery. Organisations that align their strategic vision to their client - s needs and are then adapt their operational planning accordingly are more likely to show positive results and growth. This workshop will assist the delegate with aligning the vision and approaching their tasks from a basic project management viewpoint, lending strength to the quality, cost and time approach to service delivery. Content: What is Service Delivery and why the Project Management Approach?


The purpose of this qualification is to prepare a learner to operate as a Software Developer. A Software Developer analyses a set of requirements, translates these into a working software solution using a programming language. They test, implement, and maintain software applications to meet client specifications as well as functional and technical requirements.


The fundamental-level course is intended for individuals who seek an overall understanding of the AWS Cloud, independent of specific technical roles.

It provides a detailed overview of cloud concepts, AWS services, security, architecture, pricing, and support.

This course also helps you prepare for the AWS Certified Cloud Practitioner exam.

CLICK HERE TO ENQUIRE MORE: AWS Cloud Practitioner Essentials

CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest-growing fields in IT. The CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest-growing fields in IT. Security threats are increasing in number and severity, and the gap between the need for security professionals and qualified IT personnel is the largest of any IT specialty, according to a 2008 CompTIA study.


English proficiency
Basic computer skills


Essentials: Exam Number:

1. PC Hardware

The primary goal of any credit department is to protect the company's profitability by ensuring that the money due to the company is collected on time and in full. A successful Credit departments will do so while maintaining customer goodwill during the collection process

To achieve their primary goal, credit departments must have a sound credit assessment and collections policy in place to identify and minimise risk that may lead to debt write off or non-recovery.

PURPOSE OF PROGRAMMEThe purpose of this course is to give learners the knowledge, skills and the confidence to chair formal disciplinary hearings in accordance with the Company's Behavioural ProcedureTARGET LEARNERSSenior staff members expected to chair formal disciplinary hearings.PROGRAMME DURATIONOnline Option: 4x 4-hour MS Teams Sessions, with Pre-Work between sessions (over a 10-day/2-week period)Contact Option: 3x full days + Pre-WorkPROGRAMME OVERVIEWLearners achieving the course will: Outcome 1: Demonstrate an understanding of the principles related to chairing disciplinary hearings

The CPT Project of the Amsterdam Centre for Tax Law (ACTL) of the University of Amsterdam (UvA) and the Tax Unit for Fiscal Research at the University of Cape Town are pleased to present the UvA-UCT Courses on “Taxation & the Digitalized Economy” to be held in April 2023.

All courses will be presented on UCT's campus in Cape Town, South Africa.


English proficiency
Grade 11, NQF 3 or equivalent
No prior accounting knowledge needed

Available as a Learnership


A Public Accounts Administrator is responsible to administer public accounts and help improve public sector financial management by adding value, efficiency and productivity to government departments.


BUSL – Business Literacy

Coach and Mentor Learners (21 credits)

 Perform one to one Training on the Job, ID 117877
 Assist and support learners to manage their learning experiences, ID 117865
 Guide their learners about their learning, assessment and recognition opportunities, ID 117874

Coach & Mentor Learners

15 Credits (3 Unit Standards: ID 117877, ID 117865, ID 117874)

For a professional secretary striving for excellence, clear and concise communication between you and your manager/department is vital for success!The majority of your daily work consists of communicating with others, mostly in writing.

Aim: The purpose of this workshop is to explain and demonstrate the importance of establishing an ethical culture in the workplace. Content: What are Ethics? Identifying Core Business Areas, Identifying Ethical and Unethical Conduct, Culture Creation, Follow Up and Reinforce. Outcome: At the end of this workshop delegates will have an understanding of the importance of good ethical conduct in the workplace as well as possessing the knowledge of how to implement a Code of Ethics. Aligned to SAQA US ID 116484 L5 C6 Evaluate a specified code of ethics and/or code of conduct

Become more productive and self-reliant by mastering the world’s most popular productivity tool! A recent study identified that almost 750 million people worldwide use MS Excel but most are just scratching at the surface of what Excel can do for them in business.

Learn how to design and implement a secure network infrastructure in Azure and how to establish hybrid connectivity, routing, private access to Azure services, and monitoring in Azure. 


This module covers creating a website, creating web pages, creating reusable site assets and more.

In today’s business environment, team leaders, managers and business people must be flexible enough to respond to situations which threaten their success in the business world as well as their relationships with their customers.




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