Managing Discipline and Initiating Disciplinary Hearings Training - Cape Town, Durban, Johannesburg, Port Elizabeth, East London

Handling Discipline and Managing Poor Performance Training

This programme is designed for Supervisors and Middle Managers who are:

  • expected to ensure clear understanding and adherence to disciplinary standards within their area of responsibility
  • and are required to discipline subordinates through verbal warnings and written warnings
  • and ensure that poor performance is promptly addressed

Suitable for:  Supervisors and Middle Managers

Course duration:  2 days

NQF level:  5

Course content and outcomes:

  • An introduction to the disciplinary process and its purpose
  • Fundamental premises that should apply to all disciplinary action
  • Typical causes of disciplinary problems and poor work performance problems
  • What are the main causes of indiscipline and poor performance in your workplace? What can you as supervisors / managers do to remove these causes?
  • 3 main causes of indiscipline and poor performance – how to correct them:
    • Poor communication
    • Unclear procedures, standards and rules
    • Middle Managers styles of leadership and control
  • Understanding your disciplinary code, and the procedures for performance and disciplinary meetings: counsellings, verbal warnings, written warnings, final written warnings
  • How to carry out disciplinary and poor performance meetings, and issue the appropriate corrective processes and / or disciplinary warnings
  • Role-play exercise on issuing a disciplinary warning for time-keeping
  • Role-play exercise on issuing a counselling for poor performance
  • Role-play exercise on issuing a written warning for poor performance
  • Drafting a Performance Improvement Plan
  • Setting up a date and time for review and follow up
  • Initiating and leading evidence in disciplinary hearings
Contact Details

Contact Person: 

Ron / Michele
Course Details

Unit Standard: 

Unit Standard 11286: Institute disciplinary action

NQF Level: 

Level 5

Credits: 

8

Course Delivery Method: 

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

2 days