***National Certificate: Wholesale & Retail Operations SAQA ID: 58206*** 2024


The National Certificate: Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions.

The qualifying learner will have access to opportunities for further development and training in specialized areas of Wholesale and Retail, such as: 

  • Operations
  • Administration
  • Merchandising
  • Stock control – specialized area
  • Customer service
  • Visual display merchandising
  • Help desk operations

Outcome1: Occupational Learning

Outcome 2: W&R Concepts

Outcome 3: Workplace Communication

Outcome 4: Mathematical Literacy

Outcome 5: Financial Aspects

Outcome 6: Customer Service

Outcome 7: Point of Sale

Outcome 8: Merchandise and Maintain Stock

Outcome 9: Receive and Dispatch Stock

Outcome 10: Count StockAfter successful completion, Wholesale & Retail seta will issue statement of results and the certificate

Contact Details
Contact Person:
Academy Training Group - 011 394 1383
Contact Email:
kempton [at] academytraining.co.za
Course Details
NQF Level:
Level 2
Course Duration:
12 months
Course Delivery Method:

E-learning E-learning

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

On Demand On Demand

On request




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