Retail and Wholesale Training

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During this 1-day Interactive Assessment session the learners, in a group, report on their progress, strengths and review their performance, in terms of the training programme that they attended.

Store Keeping and Stock Control

The person credited with this unit standard is able to access and interpret information on stock record-keeping systems, analyse and monitor stock movement, initiate and control stock counts and record details on record-keeping systems in order to maintain and update stock balances.

NQF Levels: 5

Credits: 5

National certificate: Wholesale & Retail Operations SAQA ID: 58206

The National Certificate: Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions. The qualifying learner will to access opportunities for further development and training in the specialised areas of Wholesale and Retail such as: 

  • Operations
  • Administration
  • Merchandising
  • Stock control – specialized area
  • Customer service
  • Visual display merchandising
  • Help desk operations

Outcome1: Occupational Learning

Outcome  2: W&R Concepts

Career Builder Programme for Sales and Digital Marketing

About the programme
The GradCampus Career Builder Programme for Sales and Digital Marketing include an extensive range of courses integrated to develop both a sales mindset and digital marketing skills effectively. Students are exposed to very relevant modern sales and digital marketing theory, and will learn how to apply their skills in a meaningful and practical manner to have maximum impact.

GradCampus.com

GradCampus.com is part of the SCRS Group. The Group was founded in 2005 and specialise in education, e-learning and learning technologies. The Career Builder Programmes (CBPs) were developed over the past few years, specifically for school leavers and young graduates to prepare themselves for the world of work and to improve their own employability prospects. Some of the programmes include very focussed small business and/or entrepreneurial content to also enable graduates to start their own small businesses after obtaining some experience in industry.  

Foundation Learning Competence : NQF Level 2

What’s FLC?

Foundational Learning Competence (FLC) is a part qualification that consists of two learning areas: Communication and Mathematical Literacy. It outlines the minimum level of competence required for optimal functioning in the world of work and for occupational learning at NQF Levels 2-4. It is a part qualification registered at NQF Level 2 and carries 40 credits in total.

LOGISTICS OPERATION SKILLS

Overview

Learners acquiring qualification will be learning towards obtaining a national qualification or working within the logistical activities of a company in a management environment.

 

PROGRAMME OUTLINE: 

· Managing customer satisfaction.

· Measuring and controlling the overall costs of logistics activities.

· Managing the transport function.

·  Managing the warehouse function.

·  Managing inventory and the purchasing function.

SixSigma Black Belt Certification

Six sigma is a widely accepted quality concept in the corporate world. It is a data driven, customer focused, and result oriented methodology which uses statistical tools and techniques to systematically eliminate the defects and inefficiencies to improve processes. 

SixSigma Green Belt Certification

Six Sigma Green Belt course focuses on providing students with an understanding of the various Six Sigma tools and techniques useful to improve the production process and minimize defects in the end product with a greater focus on the practical implementation of these tool and techniques in the organization.

 

COURSE OBJECTIVES

Upon completion of the Six Sigma Green Belt course, participants will learn how to: 

National Certificate: Wholesale and Retail operations

Overview:

Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions. The qualifying learner will to access opportunities for further development and training in the specialised areas of Wholesale and Retail

PROGRAMME OUTLINE:

·  Operations.

·  Administration.

·  Merchandising.

·  Stock control.

·  Customer service.

·  Visual display merchandising.

 

National Certificate: Wholesale and Retail distribution

Overview:

The purpose of this Certificate is to equip learners to understand and acquaint themselves with the underlying principles of all of the major areas related to distribution within the Wholesale & Retail sector, thus enabling them to become more effective employees.

The Certificate further aims to provide career paths through various levels and areas of the Wholesale and Retail environment thus promoting the notion of quality lifelong learning.

Goods Receiving and Dispatch

Aim The aim of this course is for delegates to be able to receive stock in a wholesale/retail organisation, implement security procedures to prevent shrinkage and losses and enhance the efficiency of the supply chain by recording required information on stock being received and dispatched.

Merchandising

Aim: This unit standard is intended for those individuals who are responsible for displaying merchandise visually in a wholesale/retail outlet where there is some freedom to merchandise within the provided broad guidelines or parameters. Content: What is visual merchandising?

Business Etiquette

Aim: To assist all business people with observing business protocol and etiquette ensuring successful relationships with colleagues and clients. Content: Etiquette – What is it? Manners and Etiquette; Personality; Daily Etiquette, Procedures and Protocol; How to Introduce People; How to be the Perfect Guest; How to Leave a Party Graciously; More How To's; Time and Personal Space; The Etiquette of Communication; Electronic Communication; Business Meetings; Business Entertaining; Business Travel; Etiquette and Finesse; Networking and Collaboration

Stock Loss Prevention

Aim: This unit standard is intended for Management and staff who are responsible for supervising and implementing stock loss prevention plans in a wholesale/retail outlet within the provided broad guidelines or parameters. Content: What is shrinkage?

Business Etiquette and Diversity

Aim: To explain and demonstrate the need for “appropriate” behaviour. Assisting the delegate with deciding what is appropriate and informing the delegates as to the dos and don’ts of other cultures. Course Content: Etiquette – What is it? Personality, where culture, etiquette and personal preferences overlap; The Etiquette of Cross Cultural Communication; Time and Personal Space; Gender and Etiquette; Grooming; Generational Differences

Market retail products and services in the salon environment

PURPOSE OF THE UNIT STANDARD
This unit standard will enable learners to demonstrate an understanding of retail products and services in the salon environment and to provide clients with the service required.

A person credited with this unit standard is able to:
Describe the purposes and methods of retailing in the salon environment.
Identify sales opportunities.
Present and demonstrate products and services to prospective customers.
Create a product display.

MSC Business College Kempton Park

MSC Business College Kempton Park is a fully accredited further education provider offering quality diplomas, certificates, and using the latest technology. Programme offerings include Human Resources Management, Marketing, IT, Business Administration, Travel & Tourism, Accounting & Bookkeeping, Wholesale & Retail, Project Management, Public Relations and Public Finance. Having been around for 26 years and with 17 campuses in South Africa, the MSC Business College is one of the biggest names in education in South Africa.

AUDITING - ISO 45001 (OCCUPATIONAL HEALTH AND SAFETY)

Outline:

 

  1. Auditing Fundamentals

- Defining audits

- Types of audits

- Audit criteria

- Audit strategies

 

  1. Audit Teams

- Auditor competencies

- Team Communication

- Team meetings

- Roles and responsibilities

 

  1. Audit Evidence

- Data and information

- Types of evidence

- Interviewing strategies

- Document strategies

- Environmental strategies

- Credibility of evidence

 

IMPLEMENTATION - ISO 45001 (OCCUPATIONAL HEALTH AND SAFETY SERIES)

Outline:

 

  1. ISO 45001:2018 Occupational Health &Safety Management Series

- Understanding the ISO Annex SL edition

- Understanding the key management criteria within the ISO 45001:2018 series

- Understanding the process approach

 

  1. Systems Framework:

- Decompiling the ISO 45001:2018 series

- Identifying the scope of the management system

- Developing a company specific management framework

- Integrating the framework into legislation

 

5S PRINCIPLES TRAINING

Outline:

  1. Introduction

- Historical overview of 5 S

- 7 Waste streams (lean management)

- Streamlining processes

- Benefits of the 5 S

- Integration of the 5 S into SHEQ

 

  1. Kata

- Introduction to KATA

- Improvement KATA

- Coaching KATA

- KATA and neuroscience

- KATA and behavioural science

 

  1. The 5S Methodology (practical approach)

- S1: Sorting

- S2: Setting

- S3: Shinning

- S4: Standardizing

SIX SIGMA PRINCIPLES

Overview:

  1. Introduction to Six Sigma

- The history of quality management

- Foundations of Six sigma

- Fundamentals of management

- Opportunities and risks within quality

- Key embedded management concepts within Six Sigma

- Case study

 

  1. Statutory obligations within the quality domain

- Introduction to legislation

- Criminal and civil liability

- Statutes supported by quality management

- Case study

 

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