Advertisement

Retail and Wholesale Training

Shopping Centre Management (CSCM)

The annual short course in Shopping Centre Management (CSCM) provides you with the essential skills and knowledge of the principles and practice of shopping centre management and development. The course particularly delves into the topics of the development of a shopping centre concept, typology and terminology, location theory, research in shopping centre marketing, design principles, services building maintenance and parking management, as well as insurance security management in shopping centres.

Customer Service Excellence

The short course in Customer Service Excellence will provide you with a comprehensive understanding of how the roles, attitudes and interactions of customer service consultants ultimately shape your clients’ perception and value assessment of your organisation in presenting a unique product and/or service proposition. The course specifically focuses on identifying and modelling customer service delivery from a best-practice viewpoint while it also looks at how to motivate and maintain the morale of customer service staff and/or teams.

Orientation and Induction Design Training - Port Elizabeth

Our 100-day Onboarding, Orientation and Induction Design Training - which we run publicly and in-house throughout South Africa - will equip your HR Team and Line Managers with the knowledge and equipment that will ensure your newcomers are acclimatized to all aspects of your company’s operations and culture in their first 100 days.

Suitable for all HR Teams and Line Managers

Course duration:  2 days

NQF level:  4

Onboarding and Induction Design Training - Johannesburg

Our 100-day Onboarding, Orientation and Induction Design Training - which we run publicly and in-house throughout South Africa - will equip your HR Team and Line Managers with the knowledge and equipment that will ensure your newcomers are acclimatized to all aspects of your company’s operations and culture in their first 100 days.

Suitable for all HR Teams and Line Managers

Course duration:  2 days

NQF level:  4

Onboarding and Induction Training Design - Durban

Our 100-day Onboarding, Orientation and Induction Design Training - which we run publicly and in-house throughout South Africa - will equip your HR Team and Line Managers with the knowledge and equipment that will ensure your newcomers are acclimatized to all aspects of your company’s operations and culture in their first 100 days.

Suitable for all HR Teams and Line Managers

Course duration:  2 days

NQF level:  4

Onboarding and Induction Design Training - Cape Town

Our 100-day Onboarding, Orientation and Induction Design Training - which we run publicly and in-house throughout South Africa - will equip your HR Team and Line Managers with the knowledge and equipment that will ensure your newcomers are acclimatized to all aspects of your company’s operations and culture in their first 100 days.

Suitable for all HR Teams and Line Managers

Course duration:  2 days

NQF level:  4

SMART Group

Pharmaceutical and Health Sales and Marketing :

Full courses for Medical Sales Representatives;

Short courses in Selling and Marketing skills from entry level to senior management.

Part time Healthcare Representative - Saturday mornings:

Midrand, Durban and Cape Town

The SMART Group, established in 1992, focusing on providing training solutions sales and marketing people in the healthcare industry.

The SMART Group also offers the National Certificate in Pharmaceutical Sales Representation, a nationally accredited programme.

Demand Management in the Public Sector

Demand Management is the initial phase of Public Sector Supply Chain Management (SCM) and sets the trend for all subsequent actions that are associated with SCM. Through this Demand Management in the Public Sector short course, you will understand the role and importance of demand management within the SCM system and perform a variety of activities to ensure that organisational needs are correctly identified and that procurement takes place according to a structured procurement plan.

Pages

Advertisement

Subscribe to Retail and Wholesale Training