Globalisation, digitisation and a fast-moving business environment have made change inevitable. To remain competitive and retain your most valuable clients, it is vital that your organisation is geared towards embracing and managing change.Change within any organisation is unavoidable, necessary and occurs regularly, so businesses require individuals who are capable of effectively handling change processes.
Training Courses
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This programme is designed to assist learners in resolving ethical issues faced by the organisation and assist in implementing a culture that support professional behaviour.
Competency-based Selection and Interviewing Skills Training
Aim: To motivate and empower the learner to communicate clearly and concisely. Content: Attitude and Aptitude, Understanding People - Personality Profiling, Determining Your Personal Vision (Two Basic Emotions), Accountability - BASE and FASE, Consider Your Power, Meeting and Greeting and Cultural Awareness, Identifying the Required Skills for the Job. Outcome: At the end of this workshop the learners will have mastered the art of communicating positively and without barriers. Aligned to SAQA US ID US 246740 L4 C3 Care for customers
Organizations the world over rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft Office Excel 2019 can help. Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction.
Storytelling is a strong business skill and when implemented effectively, it can boost a business in a number of ways, such as: (1) Improving customer loyalty (2) Creating a strong marketing strategy (3) Increasing profit, employee engagement, etc.
Storytelling conveys purpose and businesses with purpose are noticed and win the loyalty of consumers.
About the programme:
Our Financial Management Diploma is offered to students who want to enter the world of finance as their career. This course provides training for computerised accounting specialists, who use their skills to perform a variety of accounting applications aided by computer technology
Admission Requirements:
Grade 12 with Accounting
Course Delivery Mode:
Full Time and Part Time
This year we will be running our 17th annual PACSA at the brand new Sun City Conference Centre, and all delegates will be staying at the SOHO Hotel! If you are serious about your career development as a professional administrator, then this is one event you simply cannot afford to miss!
In today’s business environment, team leaders, managers and business people must be flexible enough to respond to situations which threaten their success in the business world as well as their relationships with their customers.
Employment Equity Committee Training
Have you ever wondered why lawyers communicate the way they do? Are you sold on the idea that it doesn’t have to be that way? That you can write both clearly and be legally compliant? If you are ready to make a real change to the way you and your company or firm communicates, then this is the course for you.
Are you ready to take your project management skills to the next level? We have the perfect opportunity for you to excel in the dynamic field of project management. Our comprehensive program combines the prestigious Occupational Certificate in Project Management (NQF5) with the renowned CompTIA Project+ certification, giving you a competitive edge in the industry.
Benefits of studying Occupational Certificate in Project Management with us:
Description
Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface so that you can have real choice over how you interact with and respond to the world. Once you have completed “Introduction to Neuro Linguistic Programming,” take this course and learn how you can do more with NLP.
Objectives
This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.
Outline
This Strategic Thinking Training - including Scenario Planning Training and Managing Change - which is offered throughout South Africa - is designed to assist managers and management teams with methodologies, tools and templates for effective strategic planning, as well as methodologies, tools and templates for the key change management processes that will need to be applied for effective implementation. This training programme will equip managers to:
Aim: To explain and demonstrate the need for the incorporation of- Generation Y - or the Millennials into the workforce from a leadership perspective. Assisting leaders with understanding the youth and how to harness this generation - s strengths. This is a must do workshop for all leaders if we wish to build a sustainable future for South Africa. Content: Recognising Generational Differences, Recognising Current Generation Y Strengths, Recognising Current Generation Y Challenges, How to Motivate Generation Y, How to Tap Into Generation Y Energy.
Features answer the question – what is it? Benefits answer the question – what’s in it for me?
- Tim Abbott
Emotional intelligence (EQ) in a manager is the ability to manage your own emotions, and recognise the emotional needs of your team and manage them accordingly. Emotionally intelligent managers are able to deal with difficult employees, a demanding boss, rapid changes in the workplace and unexpected problems while keeping a level head and a self-confident attitude.
After you master the basics of creating, editing, and printing Microsoft® Word documents, you're ready to move on to tackling the more advanced features. In this course, you will work with features such as formats, styles, and templates to create professional documents with a consistent look and feel. You will add visual interest to your documents by using the tables and charts features. Quick Parts and templates provide efficiency and consistency when adding content, and long complex documents can be simplified and managed in Master Documents.
Conflict, Stress and Change Training
Government procurement accounts for a substantial part of the global economy and is therefore closely regulated in law to prevent fraud, waste, corruption or local protectionism.
Facilitate Learning (15 credits)
Sustain oral interaction across a wide range of contexts & critically evaluate spoken texts, ID 115789
Facilitate learning using a variety of given methodologies, ID 117871
Topics Include:(1) Raising your Self-Esteem to have a Better Career (2) How to be Proactive: The 5-Step System (3) Increasing Other’s Confidence in you (4) Impression Management: Body Language and Voice Tone (5) Communicating with Clarity and Precision (6) Managing your Work-Life Balance Effectively
Speaker: Nadia Martins, Owner and Founder of NDJ Consultants and MPowrMe.
Whether you need to crunch numbers for sales, inventory, information technology, human resources, or other organizational purposes and departments, the ability to get the right information to the right people at the right time can create a powerful competitive advantage. After all, the world runs on data more than ever before and that's a trend not likely to change, or even slow down, any time soon. But with so much data available and being created on a nearly constant basis, the ability to make sense of that data becomes more critical and challenging with every passing day.
Management Training
We offer 18 different Management Training courses, all of which we run in-house and publicly throughout South Africa – Cape Town, Durban, Johannesburg, Port Elizabeth.
For all team members either working remotely or who may have to host a client meetingWhat makes online meetings different?Gaining confidenceUsing the toolsPresenting like a pro!All our Super Sessions start at 09h00.
Conflict, Stress and Change Training
This Team Building Training (Aligned to Unit Standard 252037: NQF level 5: 6 credits) - which is offered throughout South Africa - is designed to include all team members and team leaders, so that everyone in the team:
For a professional secretary striving for excellence, clear and concise communication between you and your manager/department is vital for success!The majority of your daily work consists of communicating with others, mostly in writing.
Customer Service and Sales Training
Course Objectives:
We offer an online option via Zoom or Teams includes facilitation, online coaching and training material. This is specificall for individuals who want to attend the programme.
The following modules are incorporated into the programme as an optional extra.
Modern Day Leadership that inspires and influences people to be their best.
Critical Communication that teaches the art of having those tricky conversations.
Mastery and Emotional Intelligence that helps leaders understand their own and others’ emotions to build positive relationships.
As part of our Advanced Excel training you will gain the necessary knowledge required for the efficient of the tools and other exciting extras which this outstanding software has to offer; and so ensure your optimum use of Excel.
Aim: To inform frontline and service or sales counter delegates on how to provide superior service in an in-house sales orientated environment, maximizing customer care in the interest of gaining customer loyalty. Content: Attitude and Aptitude, Determining Your Personal Vision, Customers- their expectations, Emotional vs. Necessary Purchase, DISC Approach from an Upselling Perspective, Simple Actions- Huge returns, Major Do - s and Don - ts, Practical Tools for Dealing with both Easy and Difficult Clients, Ensuring the Referral.
SPECIFIC OUTCOMESIndividuals exiting the AMDP will demonstrate an understanding of and ability to:Create, project and refine own personal brand based on organisation culture and role requirementsFormulate a business strategy for own area including client service, human resources and financesCompile a balanced scorecard for a business siteImplement, measure and evaluate performance in relation to the balanced scorecardImprove a business site through innovative experimentation within a given framework (Legal compliance) using continuous improvement and project principlesOptimise internal and
Initiating Disciplinary Hearings Training and Managing Discipline Training
This Initiating Disciplinary Hearings Training and Managing Discipline Training programme is designed for Supervisors and Middle Managers who are:
In this course, students will learn the fundamentals of database concepts in a cloud environment, get basic skilling in cloud data services, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will identify and describe core data concepts such as relational, non-relational, big data, and analytics, and explore how this technology is implemented with Microsoft Azure.
This programme teaches learners how to develop the skills to proactively address change and meet the challenges of transition in the workplace as well as to develop the ability to effectively handle organisational changes by examining the transition process and understanding their own, and others, needs and responses to each phase.
Unit Standard ID: 264398Title: Evaluate and plan the role of self as a leader in a functionNQF Level: 6Credits: 5Leaders who attend this 3 Day accredited course, will demonstrate:An understanding of the relationship between leadership, behaviour and emotional intelligence.An ability to identify, recognise and manage own behaviour in order to enhance own performance.An ability to respond appropriately to the behaviours of others in order to enhance individual performance, work relationships and resolve conflict.LEARNING UNIT 1: LEADERSHIPStrategy, vision and missionLeadership performance are
Many ‘experienced’ supervisors have difficulty motivating and leading their people to achieve greater results. They lack either the knowledge or the skills to lead teams and this often results in a demotivated and directionless team.
Chairing Disciplinary Hearings Training
This is a programme that is aligned to Unit Standards and is designed to equip Sales Reps, Sales Managers, Sales Team Leaders and Key Account Managers with the necessary knowledge, skills and field applications to produce quality sales performance and to grow the financial value of their company.
Please contact Lerato Maluleka, on +27(0)11 431 1504/5/6 or at lerato@verycoolideas.co.za, for more information and costs!
The course will consider the rules under the Consumer Protection Act and reg 44 of the Consumer Protection Act Regulations relevant to the control of unfair contract terms and unconscionable conduct.
How the rules apply to business-to-small business contracts and franchising contracts will also be considered. Relevant case law by courts and the National Consumer Tribunal will be critically considered. Proposals will also be made on how the provisions in the Act and regulations could be improved.
Join us for this three-hour course.
Aim: The purpose of this workshop is to explain and demonstrate the importance of establishing an ethical culture in the workplace. Content: What are Ethics? Identifying Core Business Areas, Identifying Ethical and Unethical Conduct, Culture Creation, Follow Up and Reinforce. Outcome: At the end of this workshop delegates will have an understanding of the importance of good ethical conduct in the workplace as well as possessing the knowledge of how to implement a Code of Ethics. Aligned to SAQA US ID 116484 L5 C6 Evaluate a specified code of ethics and/or code of conduct
Diversity Training
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This Unit Standard specifies the knowledge and skills required to manage a budget within the organisation. This Unit Standard is intended for junior managers of organisations.
The qualifying learner is capable of:
Explaining the concept of budgeting pertinent to an area of responsibility.
Determining the elements of a budget relevant to an area of responsibility.
Monitoring and controlling actual expenses (and revenue), against projected budget.
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More than 10 million people have submitted applications for the R370 grant. Sassa has confirmed when approved SRD grant applicants will be paid in June 2025.
Thousands of applicants have been approved for SRD grant payments in June 2025. These beneficiaries have been urged to conduct a Sassa status check.
Sassa grant recipients will be happy to know their July 2025 payments will be available early in the month. To ensure a smooth collection process, it's essential to know where to find your nearest Sassa pay point.
Millions of unemployed South Africans depend on social assistance. The South African Social Security Agency (Sassa) offers the R370 grant as temporary relief for those with no income.
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