Acquire the basic knowledge and skills necessary to draft legislation efficiently, accurately and in compliance with legal requirements.
This course will give persons in the public sector who are involved in the drafting of legislation (including delegated legislation) the basic theoretical and practical knowledge and skills in respect of the drafting of legislative measures.
Pre-requirements:
National Certificate: Bookkeeping (previous 4 modules)
English proficiency
Grade 11 or equivalent
Description:
A senior bookkeeper is responsible to complete monthly & annual bookkeeping, asset disposal, year-end adjustments, analysis of financial statements, understanding of cash flow and complete basic management accounts.
Available as a learnership
Subjects:
Financial Statements
Specifically developed for professionals in the aviation field, this course is designed to equip aviation professionals with the requisite legal knowledge for them to navigate legal issues in the aviation industry.
Through this Employee Wellness Training - which we run publicly and in-house throughout South Africa - delegates are provided with valuable methods and tools to manage their personal well-being and interaction with others, both at work and in their personal lives.
Course duration: 4 days
Course content and outcomes:
Through this Employee Wellness Training Programme, delegates will learn:
Customer Service and Sales Training
Course Objectives:
This course is aimed at supervisors in a manufacturing environment who need to perform one-to-one training (coaching) of their operators.
This one-day course will provide foundational level knowledge on Azure concepts; core Azure services; core solutions and management tools; general security and network security; governance, privacy, and compliance features; Azure cost management and service level agreements. Note: This course does not provide an Azure pass or time for students to participate in hands-on labs. If you are interested in a more interactive hands-on lab experience, consider the AZ-900T00: Microsoft Azure Fundamentals (2 day) course, which includes trainer-directed hands-on labs.
The Leadership Boot Camp is a series designed to help develop emerging leaders develop critical skills necessary for functioning as effective and productive leaders within an organisation.
With the world changing as fast as it is – industries rising, involving and crashing; more efficient, effective working environments; globalisation interconnecting us all - how do we best ensure new recruits are prepared for the world of work ?
Topics Include: (1) Business Etiquette and Protocol (2) Effective Communication Skills (3) Effective Planning and Time Management (4) Customer Service Excellence (5) Professional Business Writing Principles (6) Business Presentation Skills (7) Introduction to Project Management.
About the programme:
If you enjoy working with computers, this NCV Information Technology programme will give you a foot into the 21st century. IT is a critical part of our modern world and provides a vast choice of lucrative career opportunities.
Admission Requirements:
Grade 9
Course Delivery Mode:
Full Time
Unit standard: 264403
Credits: 5, NQF 6
The purpose of this unit is to develop learner understanding of and ability to apply terms and concepts related to solving multi-faceted problems in the workplace. It includes the ability to use creative and analytical thinking techniques within a process of information collection and solution generation.
The aim of this workshop is to help newly appointed recruitment staff to understand the role that effective recruitment practices play in the labour landscape. The delegate will learn the basic concepts and techniques that they will need to become a successful recruitment consultant.
Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements.
And, some of these presentations include sensitive information that needs to be guarded.
Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it.
Oh, and by the way, you need to make it interesting, informative, and memorable.
So, how do you do it?
Dealing with difficult, upset or angry people is a part of life and a part that most of us will encounter on a daily basis. If you are constantly dealing with 'unhappy' people at the office, it can result in you dreading the thought of having to go to work. The stress that builds up may ultimately cause you to stop concentrating on your daily tasks - impeding your productivity.
Call Centre agents can operate in either inbound or outbound call centres. Inbound call centres primarily
receive calls from clients and consumers. Large stores and businesses often have inbound call centres
dedicated to addressing the needs of their clientele. In these call centres, agents will generally be expected to handle customer queries and complaints.
There is a strong emphasis on providing customer care and problem solving. Agents need to be
sensitive and knowledgeable about business products and services in order to effectively assist
customers.
Diversity Training
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Customers are our source of income and yet we treat them with such indifference, rudeness and apathy. To succeed AND grow in business, we need to put our customers first and we must learn to treat them accordingly.
Aim: To supply the learners with the necessary knowledge and confidence, regarding communication in an emotionally intelligent manner, applying such principles to personal and work life. Content: The principles of emotional intelligence explained, The principles of emotional intelligence in practice, Self-confidence, self-awareness, self-esteem and locus of control. The importance of personal and interpersonal competencies, Techniques for giving and receiving feedback, Using the Johari window
"Customers are the lifeblood of an organisation. Organisations that nurture and respect these relationships serve the needs of their customers, which leads to long-term relationships that benefit both parties"
WHO SHOULD ATTEND
Through this Team Building Training - which we run publicly and in-house throughout South Africa - delegates will gain the knowledge and skills to lead their teams to becoming enthusiastic high performance teams (Aligned to Unit Standard 252037: NQF level 5: 6 credits).
Through this Team Building Training course,
Suitable for: Managers, Supervisors and Team Leaders
Course duration: 2 days
NQF level: 5
Course content and outcomes:
The following is a list of some of our Middle Management Training and Leadership Training courses by region:
Course Title: Effective Leadership and Management - for Middle Managers
Please click on the course below for your region
Get the low-down on how to prepare rock-solid MS PowerPoint presentations that you or someone else will deliver.
This 2 day MS PowerPoint Master-class will teach you how to produce a Powerful Presentation, alive with colour and images. This course will demonstrate Step-by-Step how to create MS PowerPoint presentations from start to finish including the setting up of charts, slides, graphs and effects using advanced features all the way through to producing attractive hand-outs for the speaker.
Key learning areas covered during this course include:
Description
Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface so that you can have real choice over how you interact with and respond to the world. Once you have completed “Introduction to Neuro Linguistic Programming,” take this course and learn how you can do more with NLP.
Objectives
This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.
Outline
This workshop is designed to assist the learners with the approach and skills necessary to enter competitive sales or buying orientated negotiations. It gives the learner a structured approach to the theory of negotiation easily enabling them to recognise tactics used against them and assisting them in gaining clarity on their own goals, thereby enabling better outcomes. A comprehensive approach to negotiation, this workshop can be presented over one days training. This workshop combines well with the presentation skills training workshop to form a two day training session.
Diversity Training
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Simply being able to implement processes and procedures is not enough in business today. A person’s ability to interact with others, build relationships and respond appropriately to different situations is what will ensure success and respect in today’s business world.
This programme is designed to enhance learners’ abilities to relate, communicate, understand and cooperate with others, by enabling them to master the principles and practices of effective, assertive communication.
CompTIA Server+ Certification validates knowledge of server issues and technology, including disaster recovery.
It is a vendor neutral certification that proves knowledge of server hardware and software.
Server+ certification is a standard of competency for mid-to upper-level technicians responsible for server hardware functionality.
The Server+ certification credential validates advanced-level technical competency of server issues and technology, including installation, configuration, upgrading, maintenance, troubleshooting and disaster recovery.
Managers, who attend this 1-Day Workshop, will demonstrate:The “bigger picture” to communication in the workplace.The ability to convey the company brand and values through communication to various role-players.WORKSHOP CONTENTExplaining business communication at the Manager level (Pipe-Line concept)Case studies: Personal communication moments & consequences exploredProactive communication; win:win principle (S Covey)Brand-based communication; language type and formValue-based communication; includes communicating facts and feelings professionally with respect, with care and with integr
Effective Leadership and Management
for Middle Managers
This Effective Leadership and Management Training Programme - which we run publicly and inhouse throughout South Africa – is aligned to Unit Standard 120300.
Develop Learning Materials
Duration: 5 days
Purpose
This skills programme is a must for learning programme designers and developers. During this workshop we will learn how to design and develop outcomes-based learning programmes in line with ETQA requirements from completing the curriculum framework to developing a full learner guide and learner work-book with an accompanying facilitator guide.
Unit Standards
The following Unit Standards are covered during the skills workshop:
Communication is vital to business success as people produce their best work when they communicate confidently and assertively with their customers, colleagues, superiors and staff.
Learning to be assertive and self confident is probably the single best way to become more productive and ultimately more respected at work. People take you more seriously, you get more done and you stand a better chance of being promoted.
This workshop has been designed as a 1 Day Teambuilding yet customer orientated workshop. Its main aim is to provide motivation to the team whilst simultaneously addressing solutions needed to work related challenges.
Become Scrum Master Certified and help your business to become more adaptive and achieve results faster!Whether you are aware of it or not, the age of Agile Project Management is upon us and it is having a marked impact on your life and the environment in which your organisations operates. Start-ups such as AirBnB, Spotify and Tesla have adopted it, and global players like Amazon, Apple and Facebook are showing that it is scalable and more than just a passing fad.
Shop Stewards have a tough challenge – often caught between the demands of the workers on the one hand and the expectations of management on the other.
Without training, unnecessary conflict is inevitable.
Therefore we offer the following training programmes for Shop Stewards:
This module covers preparing documents (memos, letters and faxes) from audio instructions, correct interpretation of punctuation, and introduction to audio typing with special reference to the capital letters.
Diversity Training for Managers and EE Committees
Manage Diversity and Build a High-Performance Organisation
Managing Diversity Training" width="276" height="186" />
A Financial Accountant is:
Syllabus
Subject: Corporate Strategy
Duration: 3 Months
Power tips assist learners to handle real-life situations and develop first-class Travel Management skills that will improve efficiency and results.
The purpose of this programme is to provide learners with a fundamental understanding of the essential ergonomic components in order to ensure work is executed in a safe manner.
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Individuals employed in South Africa are obliged to pay their taxes through the South African Revenue Services. These tax services can be accessed by logging in to the online platform.
Wondering when your September 2024 R350 Social Relief of Distress (SRD) grant will arrive? We've got you covered. In this guide, we'll walk you through the simple steps to check your SASSA status and stay informed about your payment.
Are you eagerly awaiting your Sassa grant payment in October 2024? Millions of South Africans rely on these essential funds to meet their daily needs.
The 2024 academic year is drawing to a close as TVET Colleges across South Africa prepare for the final stretch of the trimester and semester. Applications for the 2025 academic year are now open at TVET Colleges nationwide.
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