Professional Telephone Skills and Etiquette

The telephone is one of the most important business tools and is often the first point of contact for many callers. Therefore it is essential to convey a professional image of efficiency, helpfulness and friendliness.

Cost and Time effective E and M-Learning option available: www.mpowrme.co.za / download the Mobile App on Google Play

Additional Course Info: 

Contact Details

Contact Person: 

Nadia de Bruin
Contact: NDJ Consultants
Course Details

Unit Standard: 

14348

NQF Level: 

Level 2

Course Delivery Method: 

E-learning E-learning

In Class In Class

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

One Day

Cost: 

R2 200,00 (Excl VAT)

Course fee Includes: 

Guides, venue hire, lunch and refreshments

Advertisement