Professional Telephone Skills and Etiquette

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The telephone is one of the most important business tools and is often the first point of contact for many callers. Therefore it is essential to convey a professional image of efficiency, helpfulness and friendliness.

In-Class, Virtual and E-Learning Options Available

Contact Details
Contact Person:
Nadia Martins
Contact Email:
workshops [at] mweb.co.za
Course Details
Unit Standard:
14348
NQF Level:
Level 2
Course Duration:
One Day
Course Delivery Method:

E-learning E-learning

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

On Demand On Demand

Cost:
R2 200,00 (Excl VAT)

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