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Call Centre & Contact Centre Training

Customer Service Excellence

Submitted by Continuing Educ... on

The short course in Customer Service Excellence will provide you with a comprehensive understanding of how the roles, attitudes and interactions of customer service consultants ultimately shape your clients’ perception and value assessment of your organisation in presenting a unique product and/or service proposition. The course specifically focuses on identifying and modelling customer service delivery from a best-practice viewpoint while it also looks at how to motivate and maintain the morale of customer service staff and/or teams.

Eskilz Private College

Submitted by Eskilz College on

Eskilz Private College was established in 2002. We provide blended learning solutions to corporates to people with disabilities. This year we have launched the dataless elarning platform where all learners can study anytime, anywhere. We are accredited with all SETA's which means we can offer short courses, learnerships and training in all sectors, globally. We also provide all the correct documentation for you to be certified and claim back from SETA through your SDL spend.

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UPDATED: Proposed School Calendar for 2020 and 2021
Thursday, October 1, 2020 - 1:41am - Suzaan Beneke

Grade 7 and 12 students returned to school on the 8th of June for the first time since the middle of March, with other grades expected to do the same on the following dates

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UIF to process Covid-19 TERS backlog
Wednesday, September 30, 2020 - 4:35pm - Suzaan Beneke

The Unemployment Insurance Fund (UIF) says that it will begin processing its payments backlog of Covid-19 TERS applications.

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This might be why your R350 grant claim was rejected
Wednesday, September 30, 2020 - 2:23pm - Suzaan Beneke

The South African Social Security Agency (SASSA) is encouraging applicants of the R350 COVID-19 grant, whose claims have been rejected, to forward their appeals to the agency.

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Gauteng Health HOD suspended with immediate effect
Wednesday, September 30, 2020 - 12:41pm - Suzaan Beneke

Gauteng Health Department head, Professor Mkhululi Lukhele, has been placed on immediate precautionary suspension.

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Ramaphosa says team work is key to boost SA economy
Wednesday, September 30, 2020 - 11:13am - Suzaan Beneke

President Cyril Ramaphosa has appealed to South Africans to work together to ensure a rapid increase in employment following the release of the latest employment figures.

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