***Assertiveness 2024***

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Assertiveness is the ability to express one’s feelings and assert one’s rights while respecting the feelings and rights of others. Assertive communication is appropriately direct, open and honest, and clarifies one’s needs to the other person. Assertiveness comes naturally to some, but is a skill that can be learned. People who have mastered the skill of assertiveness are able to greatly reduce the level of interpersonal conflict in their lives, thereby reducing a major source of stress.

COURSE CONTENT

Lesson 1: Assertiveness and own behavior

Lesson 2: Justifying behavior

Lesson 3: Responsibilities and solutions

Lesson4: Rights responsibilities and leadership

Lesson 5: Self confidence and assertive communication

Contact Details
Contact Person:
Academy Training Group - 011 394 1383
Contact Email:
kempton [at] academytraining.co.za
Course Details
Credits:
8
Course Delivery Method:

E-learning E-learning

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

Cost:
On request

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