The purpose of this qualification is to prepare a learner to operate as a Career Development Information Officer. A Career Development Information Officer provides individuals and groups with information about career choices and how to access their career paths that will empower them to make informed career related decisions.
As no formal registered qualification or competency standards exist for persons delivering Career Development Information Services in South Africa, this qualification seeks to address this.
Students will learn essential administrative duties related to human resources management and practices. Students will learn how to implement procedures and systems that relate to human resources planning, recruitment and selection, compensation and employee relations. Following the completion of this course, successful students will understand how to advise and respond to human-resource-related queries in an organization.
Holders of the qualification will be able to operationalize some aspects of the core human resources management processes at a basic level and integrate them into an organization's business processes.
Holding the qualification will enable holders to enter learning programs for a generalist degree in Human Resources Management and Practices. Holding this qualification could serve as a requirement for professional registration at the associate level.
The purpose of this Unit Standard is to enable learners to apply basic health and safety legislation in the form of standards and procedures governing health and safety in the workplace, to ensure that they contribute to a safe, healthy environment for themselves and others.
This unit standard is intended for line managers and human resources practitioners who may be called upon to chair disciplinary hearings. Persons accredited with this unit standard are able to effectively handle hearings and reach reasoned decisions on the basis of evidence presented.
This module is intended for elected political leaders and public sector officials involved with the service delivery activities at a strategic level and requires the use of public assets to render services to the communities.
The short course in Monitoring and Evaluation for the Public Sector provides you with the requisite skills to effectively execute monitoring and evaluation (M&E) processes that can assist in assessing performance and identifying contributing factors to public service delivery. During the course, you will gain invaluable insights to the importance of M&E as a tool for the public sector to manage performance-related processes of policy implementation, strategic management and programme/project management.
The Labour Relations short course provides you with insights to the dynamics of the South African labour market. This is an essential competency in the volatile business environment in which contempory organisations function.
The Advanced Course in Employee Assistance Programmes provides you with more progressive knowledge and the necessary skills set to effectively coordinate and take Employee Assistance Programmes (EAPs) further in the workplace. The course equips you with further skills – as experienced EAP practitioner in private companies, government departments or service-provider organisations – by providing an extended, comprehensive overview and confirmation of relevant EAP standards.
The Basic Course in Employee Wellness provides you with the essential insights and knowledge of Employee Wellness Programmes (EAPs) and their important role in ensuring happy and satisfying places of work. Employees are an important aspect of profitability in organisations, and it has been found that happy employees are productive employees. The course specifically focuses on the application of interpersonal skills to improve employee productivity while also enhancing employee social functioning.
The Basic Course Employee Assistance Programmes provides you with the knowledge, skills and insights to become an Employee Assistance Programme (EAP) practitioner in private companies, government departments or service-provider organisations. The course will enhance your knowledge of EAPs (including standards and instruments) to enable you to successfully promote wellness in the workplace, while aligning the therapeutic, management/ supervisory and M&E strategies of a planned EAP to an organisation’s goals and objectives.
The Occupational Hygiene Legal Knowledge short course will provide you with the required legal and working knowledge of the Occupational Health and Safety Act 85 of 1993 (and relevant amendments) in order to apply for SANS–ISO 17020 certification, and thereafter Department of Labour approval as an Approved Inspection Authority (AIA).
The Contextual-Collaborative Approach to Coaching short course will inspire you to capitalise on your life and work experiences and relationships in developing a local coaching model. You will be sensitised to the world of the coached, while collaborating on the coach-coached relationship and outcomes. The course fosters a responsibility and accountability approach wherein the experience of the coach is accounted for, but sensitivity to the coached reality and meaning-making structures are maintained.
In today’s world, customer satisfaction and competitiveness are a function of quality levels, and individuals with the capacity to successfully implement Total Quality Management (TQM) are becoming indispensable assets to any organisation. The Total Quality Management short course will expose you to contemporary knowledge and techniques that will enable you to articulate and implement quality improvement processes in the workplace that are in line with the TQM philosophy.
The Management Development Programme provides you with the opportunity to develop your skills in order to perform your management responsibilities more effectively within a changing and competitive business environment. With this programme, you will acquire the requisite competencies to better deal with all functional and cross-functional business processes and operations.
The Strategic View on B-BBEE workshop focuses on broad-based black economic empowerment in a commercial context and facilitates strategic thinking and decision making in your organisation’s approach to implementing it successfully. The workshop is designed to assist you with a practical understanding of the different relevant pieces of legislation, including the B-BBEE Amendment Act, the Code of Good Practice, the Sectoral codes and related regulatory aspects.
The short course in Contract Management is ideal if you seek to acquire the necessary practical skills in effectively managing and administrating contracts for goods and services. Contract management refers to the process of systematically and efficiently managing contract creation, execution and analysis for the purpose of maximising financial and operational performance while minimising risk.