Management

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During this 1-day Interactive Assessment session the learners, in a group, report on their progress, strengths and review their performance, in terms of the training programme that they attended.

Leadership Skills

This skills programme will enable learners to gain insight into the role of leadership within a work context, and thus providing them with the skills and knowledge to add value to their job.

NQF Level : 4

Credits: 12

Conflict Management

The skills programme will enable individuals to identify and manage the resolution of personal conflict between persons or parties. The main focus will be on the workplace although the same principles can be used elsewhere.

NQF Level: 5

Credits: 8

Essentials of Report Writing

The skills programme is intended to enable learners at this level to write texts with complex subject matter and a need for various levels of formality in language and construction. This is intended for all persons working in administration in commercial and non-commercial organisations and who is responsible for presenting information in report format.

NQF Level: 3

Credits: 4

Performance Management

It is intended for line managers in all economic sectors and human resources management practitioners who are involved in managing careers of individuals (subordinates) and whom have the overall responsibility of managing these individual’s and teams’ work performance. Persons credited with this unit standard are able to gather and analyse information for individual career planning and management purposes.

NQF Level: 5

Credits: 31

 

 

Strategic Management

This module is intended for elected political leaders and public sector officials involved with the service delivery activities at a strategic level and requires the use of public assets to render services to the communities.

NQF Level : 6

Credits: 10

Capacity Building and Preventing Burnout

The short course in Capacity Building and Preventing Burnout is a course that has been specially developed to prevent you from entering into the different phases of burnout. The one-day course provides you with a better understanding of the causes and stressors, as well as the nature of stress. During the course you will gain skills that will empower you to move away from the different phases of burnout by not only befriending the stress phenomenon, but to also improve the available coping mechanisms to build psycho-physical and social capacity.

Demand Management in the Public Sector

Demand Management is the initial phase of Public Sector Supply Chain Management (SCM) and sets the trend for all subsequent actions that are associated with SCM. Through this Demand Management in the Public Sector short course, you will understand the role and importance of demand management within the SCM system and perform a variety of activities to ensure that organisational needs are correctly identified and that procurement takes place according to a structured procurement plan.

Change and Organisational Management for Senior Managers

The Change and Organisational Management for Senior Managers short course will not only enhance your knowledge of the different approaches to manage change in organisations, but you will also gain the necessary skills to effectively drive change initiatives or programmes at a senior management level. The course emphasises the importance of gaining the necessary buy-in and support for successful change, and how you can ultimately lead major change by setting measurable outcomes and criteria against best-practice facilitation.

Strategic Capability and Leadership for Public Sector Managers

The Strategic Capability and Leadership for Public Sector Managers short course provides you with requisite skills to enhance your strategic leadership capabilities in your role as a public sector senior manager. The course specifically emphasises the process of strategic thinking within the public sphere, implementing strategic planning and reporting, as well as executing tasks aligned with government strategies that are in line with the most current theories of management and leadership locally and internationally.

Programme and Project Management for Senior Managers

The Programme and Project Management for Senior Managers aims to clarify key concepts related to programmes and projects with very specific reference to their management processes. Throughout the course, you will explore important South African legislation and policies, providing a supportive and regulative framework for programme and project governance, as well as project lifecycle management.

Monitoring and Evaluation for the Public Sector

The short course in Monitoring and Evaluation for the Public Sector provides you with the requisite skills to effectively execute monitoring and evaluation (M&E) processes that can assist in assessing performance and identifying contributing factors to public service delivery. During the course, you will gain invaluable insights to the importance of M&E as a tool for the public sector to manage performance-related processes of policy implementation, strategic management and programme/project management.

Public Financial Management for Non-Financial Managers

The short course in Public Financial Management for Non-Financial Managers provides you with knowledge and skills in the basic concepts and principles of financial management in the public sector as general middle or senior manager. The course aims to provide you with a basic introduction to the Public Finance Management Act (PFMA) of 1999 (as amended), together with insights to National Treasury regulations, the Medium-term Expenditure Framework (MTEF) process and effective strategic planning to effectively perform your duties that pertain to financial outcomes.

Public Financial Management for Public Sector Managers

The Public Financial Management for Public Sector Managers short course aims to enhance your knowledge and skills in the managing the financial aspects of your department or component, in your role as a senior public servant, in support of higher order strategies and plans according that are in line with the existing regulatory framework, but also sets the tone for you become a knowledge leader, pioneer, evaluator, change manager and guide in the public sector, based on complete, accurate and real-time financial information and analyses.

Knowledge and Information Management for Public Sector Managers

As a senior public servant, the Knowledge and Information Management for Public Sector Managers short course aims to enhance your knowledge-based management capabilities by means of both an academic and practical approach to knowledge and information management in the public sphere. The course specifically focuses on topics of decision making and policy advice, implementing information systems based on needs and development analyses and contributing to the creation and sharing of knowledge in the public sector environment.

Public Financial Management Act

The short course in Public Financial Management provides you with the requisite insights to the implementation and implications of the Public Finance Management Act (PFMA) of 1999 (as amended) on your role as middle or senior financial manager in the public sector.

Public Policy, Problem Solving and Analysis for Senior Managers

The Public Policy, Problem Solving and Analysis for Public Sector Managers short course aims to enhance your policy management capabilities by gaining the requisite skills and knowledge to identify, structure, assess and prioritise sectoral-specific policy issues and problems, while also mobilising resources for programme setting. Throughout the course, you will also analyse possible problems or constraints that might occur when preparing for policy formulation and implementation.

Executive Development Programme for the Public Sector

The Executive Development Programme for the Public Sector provides you with a professional skills development course aligned with the Senior Management Service (SMS) Competency Framework in order to acquire the appropriate skills set at executive level. The programme will equip you as senior manager in the public sector sphere with the requisite knowledge and skills to perform your day- to-day operations effectively in a democratic, developmental state.

Short Course in Shopping Centre Management (CSCM)

The annual short course in Shopping Centre Management (CSCM) provides you with the essential skills and knowledge of the principles and practice of shopping centre management and development. The course particularly delves into the topics of the development of a shopping centre concept, typology and terminology, location theory, research in shopping centre marketing, design principles, services building maintenance and parking management, as well as insurance security management in shopping centres.

Programme in Project Management (PPM)

During  the  Programme  in  Project  Management  you  will  not only gain the requisite skills to ensure that projects are delivered seamlessly, but you will also be equipped with the necessary tools to manage projects on time and within any allocated budget. This comprehensive  programme  has  been  designed  to  develop  both your  project  management  skills  and  insights,  while  empowering you with the necessary tools and techniques to successfully deliver any project.

Short Course in Project Management Principles and Practices with Microsoft Project

The short course in Project Management Principles and Practices with Microsoft Project provides you with the skills to design, implement and manage basic project plans by means of proven project management software. During the course, you will be able to use Microsoft Project as a tool to manage projects in your specific working environment and understand the role of the project support office to successfully complete your projects. Among other topics, you will also gain exposure to project lifecycles and phases, as well as initiating and defining projects.

Short Course in Relationship Marketing: Building Strong Relationships with Customers

Increased competition and globalisation necessitates that customers must be retained. Building long-term relationships with reciprocal customers is one way to manage customer retention. Yet, very few managers and employees know why and how to build relationships with customers. The objective of the Building Strong Relationships with Customers short course is to assist you in understanding customer needs and to identify customers for relationships marketing, which should positively impact customer retention.

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