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Customer Service Training - Management Level

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Port Elizabeth

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Johannesburg

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Cape Town

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Online Course in Instructional Design Tools for E-Learning

The Online Course in Instructional Design Tools for E-Learning aims to introduce the fundamentals of instructional design tools necessary for effective online or blended teaching and learning. This course is ideal for you if you need to design learning material with the use of multimedia and technology. The course follows a constructivist approach where you will be required to design and develop your own content using various interactive software and technology tools.

Change Management Training - Port Elizabeth

This Change Management Training - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 252021: Formulate recommendations for a change process.

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Change Management Training - Johannesburg

This Change Management Training - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 252021: Formulate recommendations for a change process.

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Change Management Training - Durban

This Change Management Training - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 252021: Formulate recommendations for a change process.

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Change Management Training - Cape Town

This Change Management Training - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 252021: Formulate recommendations for a change process.

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

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