Aim: To assist admin staff with outbound sales calls and follow up communication with clients. Content: How to Plan your selling time; The Importance of Establishing the Correct Contact Person; Learning to Listen; Positive Speech and Sales Talk; The Impor
Aim: To assists leaders in the art of collaboration, thereby ensuring maximum gain from team input and empowering leadership practices. The workshop provides tools and frameworks to use enabling the easy implementation of this highly desirable leadership
Aim: To further assist managers in their role as developers and leaders of a department and/or company concentrating on more specific tools of measurement and methodologies. Content: 8 Common Themes of Successful Companies; Using the Conscious and Unconsc
Aim: To educate management on the basic requirements of good delegation. This generic workshop includes the use of delegation theories as well as some practical tools to use to ensure completion of projects and tasks.
To apply leadership concepts in a work context using the Enneagram Self-Mastery Tool. A portion of this workshop is customised to the individual. This workshop is fully accredited with unit standard 242824. AIM: To apply leadership concepts in a work cont
Aim: To assists leaders in the art of effective feedback, thereby ensuring maximum gain from team input and empowering leadership practices. The workshop provides tools and frameworks to use assisting the leader and team to increase productivity through f
The short course in Capacity Building and Preventing Burnout is a course that has been specially developed to prevent you from entering into the different phases of burnout. The one-day course provides you with a better understanding of the causes and stressors, as well as the nature of stress. During the course you will gain skills that will empower you to move away from the different phases of burnout by not only befriending the stress phenomenon, but to also improve the available coping mechanisms to build psycho-physical and social capacity.
The Strategic Capability and Leadership for Public Sector Managers short course provides you with requisite skills to enhance your strategic leadership capabilities in your role as a public sector senior manager. The course specifically emphasises the process of strategic thinking within the public sphere, implementing strategic planning and reporting, as well as executing tasks aligned with government strategies that are in line with the most current theories of management and leadership locally and internationally.
The Public Policy, Problem Solving and Analysis for Public Sector Managers short course aims to enhance your policy management capabilities by gaining the requisite skills and knowledge to identify, structure, assess and prioritise sectoral-specific policy issues and problems, while also mobilising resources for programme setting. Throughout the course, you will also analyse possible problems or constraints that might occur when preparing for policy formulation and implementation.
The Executive Development Programme for the Public Sector provides you with a professional skills development course aligned with the Senior Management Service (SMS) Competency Framework in order to acquire the appropriate skills set at executive level. The programme will equip you as senior manager in the public sector sphere with the requisite knowledge and skills to perform your day- to-day operations effectively in a democratic, developmental state.
During the Programme in Project Management you will not only gain the requisite skills to ensure that projects are delivered seamlessly, but you will also be equipped with the necessary tools to manage projects on time and within any allocated budget. This comprehensive programme has been designed to develop both your project management skills and insights, while empowering you with the necessary tools and techniques to successfully deliver any project.
The short course in Project Management Principles and Practices with Microsoft Project provides you with the skills to design, implement and manage basic project plans by means of proven project management software. During the course, you will be able to use Microsoft Project as a tool to manage projects in your specific working environment and understand the role of the project support office to successfully complete your projects. Among other topics, you will also gain exposure to project lifecycles and phases, as well as initiating and defining projects.
A first-of-its-kind short course in foreign investment law on the continent, the Protection of Foreign Investment in Africa course is aimed at assisting investors make the most of increasingly attractive opportunities in Africa. The course is structured to provide theoretical and practical insight to executives, business leaders and professionals who are considering investments in particular African jurisdictions.
The Strategic Management Principles short course covers basic strategic management principles, skills, and tools and is aimed at middle-management and business owners who require knowledge of strategic management. By attending this course, you will gain an understanding of the strategic management process including the use of tools for analysis, strategy formulation and implementation.
If you treasure it, you’ll measure it. Reputation management is much more than social media management or crisis management. If your organisation has a positive reputation, you will attract high calibre employees, people will want to work for and be associated to your organisation and this will stimulate investment into your products and services. Ultimately, a positive reputation contributes to the bottom line of an organisation.
The Leadership in Four Dimensions short course aims to provide you with a better understanding of yourself, your relationships in the workplace, and your responsibilities when interacting with other leaders in a group and/or leading a team. The workshop covers the National Aeronautics and Space Administration (NASA) model of four-dimensional leadership, and analyses your individual and/or collective group brain profiles and respective integrated leadership styles.
The Effective Risk Management short course is designed to equip you with the relevant knowledge of principles, tools and techniques that would engender overall improved performance in enterprise risk management. You will be exposed to a series of management-related concepts which provide a veritable foundation for the building of the relevant technical skills specific to the risk management environment. The content has been deliberately created generically to enable ease of contextual application across the public and private sectors.
The Contextual-Collaborative Approach to Coaching short course will inspire you to capitalise on your life and work experiences and relationships in developing a local coaching model. You will be sensitised to the world of the coached, while collaborating on the coach-coached relationship and outcomes. The course fosters a responsibility and accountability approach wherein the experience of the coach is accounted for, but sensitivity to the coached reality and meaning-making structures are maintained.