Meeting & Minute Management

COURSE OUTCOMES

Upon completing this course, the learner should be able to: Prepare for a meeting. Understand the value of meetings as a management tool. Recognise the critical planning steps that makes meeting time more effective. Identify process tools that can help create an open and safe forum for discussion. Conduct a meeting and practice techniques for handling counterproductive behaviour. Compile and distribute meeting minutes. When you have completed this course you will also be able to define the key concepts associated with Effective Meetings and you will be able to: • Understand the importance of running effective meetings. • Identify the key components of an effective meeting. • Describe the factors that cause meetings to fail. • Understand the different ways that you as an employee can influence the effectiveness of meetings: • Use the material presented to develop a procedure for effective meetings. • Identify types of meetings and recognise their potential impact on the business of your organization. How do effective meetings help the Organization, the Team and the Individual: • Improved use of time • Improved decision making • Better communication • Better use of resources • Multiple perspectives utilized • Ownership of processes • Better communication • Better use of knowledge • Socialization How to ensure meetings work by: • Clarifying the understanding of what a meeting actually is • Examining different types of meetings and choosing the most suitable • Knowing why meetings fail • Identifying and applying key skills and techniques Understanding the need for meetings allows participants to: • See the real value of an effective meeting process • Set objectives for meetings and focus on achieving great outcomes • Try to improve meetings as communication and decision making vehicles Understanding the types of meetings allows participants to: • Select the appropriate meeting type for the purpose • Prevent the downside associated with running the wrong meeting • Improve the image of meetings in the organization Understanding the reasons for failure allows the organizers of meetings to: • Avoid the main mistakes • Remove performance obstacles • Plan and resource meetings appropriatel