Mentoring & Coaching

COURSE OUTCOMES

• Clarify what is meant by mentoring and coaching • Explain the relationship between mentoring and coaching • Explain the importance of knowledge in mentoring • Use questioning techniques to identify the needs of the learner • Explore the values and attitudes necessary for coaching and mentoring • Discuss the roles and responsibilities when coaching and mentoring • List the benefits of coaching and mentoring for the organization • Give honest feedback and encourage learners to develop a self-critical approach • Explain how to set up, monitor and evaluate a mentorship programme • Identify obstacles to, and challenges within, coaching and mentorship programmes • Apply skills and techniques necessary for effective mentoring and coaching • Develop a plan for individual coaching and mentoring within a team environment • Prepare strategies around cross-cultural mentoring