All managers need to be coaches and the skill is key, but so often overlooked as required to get top performance out of the people they lead. Training and instruction is often not enough to ensure continued productivity; to enhance skills and develop employees when they need it. Simply managing performance is not enough.
The workshop guides managers to gain a better understanding about what is, how to and when to coach employees and covers the process and skills to be able to do it.
B AND E CONFERENCE CENTRE (PTY) LTD is an all-inclusive conference and training centre which offers organized, accessible and affordabletraining space to our clients who are in the skills development and training sector.
We offer a full service including venue hire, catering, stationery, equipment hire and more, which makes us a versatile and convenient venue for our clients.
Aim: This workshop is for supervisors. Content: Introduction and History of Coaching, Definition(s) of Coaching, The Value of Coaching, Important Principles of Coaching, The Qualities of a Great Coach, Key Skills That Every Coach Needs to Succeed, Creating the Coaching Relationship, Understanding Beliefs and Behaviours, Identify Areas of Development in Your Agents, Choosing the Right Tool(s) for the Job, Understand and Follow the Coaching Process, Recognising and Rewarding Behaviour, Engaging Your Agents Through Social Media.
This workshop is for supervisors and team leaders, the main aim is to assist them with coaching their team to success in a collaborative fashion. Leaders who are able to coach rather than instruct are able to develop more positive teams and tend to do particularly well when leading Generation Y and in a team - s leadership position.
A person credited with this unit standard will be able to understand and implement environmental initiatives during all phases of the construction process.
This unit standard will contribute to the full development of a professional community of construction supervisors.
The skills, knowledge, competencies and understanding demonstrated within this unit standard are essential in order to sustain the physical environment and natural resources. It will also ensure that the social-cultural interests of all communities are considered and promoted.
This programmer is designed to equip learners with the necessary knowledge, skills, values and attitudes to become a competent and effective peer educator and/or member of a peer education team. It will enable the learner to explain peer education, the roles and responsibilities of a peer educator, demonstrate the skills required of a peer educator, plan, implement and review a peer education intervention.
The Psychology of Meaningful Retirement short course will enable you to proactively plan for a meaningful retirement. Misconceptions and unrealistic ideas pertaining to the idea of retirement are addressed in this training session. The psychological principles and skills employed in this training session will not only enable you to mitigate the transition process from work to retirement, but will empower you to enjoy a well-balanced quality life after retirement.
The short course in Capacity Building and Preventing Burnout is a course that has been specially developed to prevent you from entering into the different phases of burnout. The one-day course provides you with a better understanding of the causes and stressors, as well as the nature of stress. During the course you will gain skills that will empower you to move away from the different phases of burnout by not only befriending the stress phenomenon, but to also improve the available coping mechanisms to build psycho-physical and social capacity.
The short course in Applied Sport Psychology: Practical Steps for Optimising Performance and Mental Toughness is a course that has been specially developed for coaches and psychologists working with sports people. The aim of this course is to optimise performance of sport participants and sports teams. During the course you will be equipped with critical perceptions, psychological principles and skills that will give you a better understanding of the psychological dimensions involved in maintaining high performance under extreme pressure.
The Trauma Counselling short course will enable you as pastor or counsellor to deal with the process of recovery and healing after a traumatic experience. We live in a traumatised society and the church and/or pastoral counsellor is often the only “immediate” resource available for support and guidance. The course focuses on understanding the nature and impact of trauma, with a specific emphasis on trauma counselling as well as care for the caregiver.
The Contextual-Collaborative Approach to Coaching short course will inspire you to capitalise on your life and work experiences and relationships in developing a local coaching model. You will be sensitised to the world of the coached, while collaborating on the coach-coached relationship and outcomes. The course fosters a responsibility and accountability approach wherein the experience of the coach is accounted for, but sensitivity to the coached reality and meaning-making structures are maintained.
This action-packed 3 day SIMULATION is aimed at anyone occupying a management position and includes those in a services function. It revolves around a Mining and Processing Simulation in which teams compete over a number of shifts to produce and sell precious metals. Environmental opportunities and challenges are provided to make this absolutely meaningful and authentic. Teams compile and analyse an income statement at the end of the simulation. Team activities are critically reviewed daily.
Beyond the future …. lies our imagination. The future cannot be predicted; neither is it predetermined. When is the future? The future is at this moment, tomorrow and thereafter, often stretching beyond an era in time yet to befall what lies outside of the everyday planning, strategic management and intervention scope. The future approaches at different speeds for different business environments. We can thus shape the future to create landscapes from our imagination. To thrive in the unknown, even the short-term unknown, we need future fit leaders.
The difference between being assertive and aggressive, is that when you are aggressive you adopt an ‘I win – you lose’ mentality, to achieve what you want. When you display assertive behaviour you deal with issues, instead of emotions, which is the most effective way to ask for what you want.
Organisational change management, new management styles and employee involvement and motivation are crucial realities of the new business environment. Coaching and mentoring trends are not only challenging individuals to develop and manage themselves but are becoming an integral part of productive performance and accelerated learning. Coaching can help in career progression, strategic planning, skills development, employment equity and in building relationships and leadership potential. Many people at every level of the organization can facilitate coaching and mentoring processes and initiatives, producing a positive learning culture within the organisation.
This interactive and practical two day course will equip you with the skills to manage and develop your coaching and mentoring skills for yourself and others in your organization and will involve you from both the coach and coachee perspective.
At this 1 day course we will reinforce the importance of business etiquette and professional image in the workplace – highlighting how you influence your customers, both face-to-face and on the telephone. Being a company representative and voice of your organisation means that you need to have excellent communication skills and conduct yourself in a professional manner.
SmartMoves Human Capital offer HR, Labour and Management Development Training workshops. Our clients range from micro to large international companies, in all types of industries. The training we offer can either be through one of our public workshops, or can be customised to suit the business needs where appropriate and held inhouse. With 40 years experience in the human resources and management fields, we integrate our experiences into the training as far as possible and know we offer value for money to delegates.