Coaching and Mentoring


Coaching and Mentoring

There are many overlapping skills between Coaching and Mentoring but there are also differences.

“Coaching is a process that enables learning and development to occur and thus performance to improve.  To be a successful Coach requires knowledge and understanding of the process as well as the variety of styles, skills and techniques that are appropriate to the context in which the coaching takes place.” - Eric Parsloe, The Manager as Coach and Mentor

“Mentoring is off-line (more informal) help by one person to another in making significant transitions in knowledge, work or thinking.” (traditionally longer term and more informal when compared to Coaching)
Clutterbuck, D. & Megginson, D, Mentoring Executives and Directors


  • All persons who need to mentor a colleague to enhance the individual’s knowledge, skills, values and attitudes in a career path
  • Skills Development Facilitators, Supervisors, Team Leaders, Line Managers and people involved in Human Resource Management
  • Although the course is geared towards more senior managers who need to coach and mentor first-line managers, the course can be very beneficial to all Management levels
  • It is not recommended for supervisors or junior managers who do not have appropriate experience or a tertiary qualification
  • Differentiate between Coaching and Mentoring
  • Learn the skills required of an effective coach and a generally accepted methodology
  • Develop an appropriate coaching plan for your staff and particular situation
  • Implement structured coaching sessions and use various recognised techniques in your coaching sessions
  • Improve employee performance and morale through skills transfer
  • Monitor and provide regular feedback on progress
  • Learn the skills required of an effective mentor
  • Learn a generally accepted methodology for applying these mentoring skills in a work environment and personal development context


  • Selecting and recruiting first-line managers
  • Definitions and recognised techniques associated with coaching and mentoring
  • Formal coaching plans and processes that are recommended and widely used
  • Planning and preparing for Coaching and the importance of working according to the plan
  • Record keeping and monitoring progress
  • Providing structured and regular feedback
  • Taking corrective action as appropriate
  • The difference between mentoring, coaching, counselling and training
  • The roles and responsibilities of the mentor and employee to be mentored
  • The written contract
  • Boundaries in a mentorship relationship
  • Mentoring Pitfalls
  • Protégé Pitfalls
  • The importance of communication in the mentoring process
  • Models of mentoring
  • The importance of knowledge in mentoring
  • Applying the skills and techniques required of a mentor

You can view all our courses HERE

KZN Business Training Centre


Contact Details
Contact Person:
Call us on: +27 (0)31 267 1229
Contact Email:
sales [at]
Course Details
Unit Standard:
NQF Level:
Level 5
Course Duration:
3 Days
Course Delivery Method:

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

Contact us at +27 (0)31 267 1229 or [email protected] and we will send your a full course outline and quotation based on your requirements
Course Fee Includes:
Our public course fee includes facilitated training, course materials, the venue, a light lunch and refreshments. Onsite training at your venue can be arranged on mutually suitable dates - please contact us to request a quotation.




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