Business Etiquette & Professional Conduct in the Workplace
Course Outcomes
Upon completion of this course, the participants should be able to:
- Understanding personality types
- Plan and organize work
- Match the type of communication with the appropriate method
- Improving telephone skills
- Developing filing systems
- Using electronic filing systems
- Handle office documents and a diary with appropriate confidentiality
- Using office equipment
- Professional behaviour and conduct
- Professional dress codes
- Ethics
For more information, please visit www.imsimbi.co.za
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