Business Etiquette & Professional Conduct in the Workplace

COURSE OBJECTIVES

The aim of this course is to ensure new employees understand the world of work. It also ensures that new employees conduct themselves professionally in the workplace.

COURSE OUTLINE
Upon completion of this course, the participants should be able to:

• Understanding personality types
• Plan and organize work
• Match the type of communication with the appropriate method
• Improving telephone skills
• Developing filing systems
• Using electronic filing systems
• Handle office documents and a diary with appropriate confidentiality
• Using office equipment
• Professional behaviour and conduct
• Professional dress codes
• Ethics

Contact Details

Contact Person: 

Contact: Imsimbi Training
Course Details

Unit Standard: 

7790, 110021

NQF Level: 

Level 3
Level 4

Credits: 

9

Course Delivery Method: 

E-learning E-learning

Blended Blended

In Class In Class

Presented Presented Courses

In House In-House

Course Duration: 

3 Days

Cost: 

On enquiry

Course fee Includes: 

Training materials 3-5 May (online & in class)

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