Manage And Lead Teams

The cornerstone of a Supervisor's success the ability to manage and lead the team. Understanding the managing and leading process is critical to the Supervisor's success. This intense 2-day course offers Supervisors the tools to manage AND lead their team while at the same time achieving the required outputs for their Departments.

COURSE OBJECTIVE

To equip team leaders with the skills and techniques needed to successfully manage and lead their team to achieve results.

COURSE CONTENT

DAY 1

• Identifying the differences between managing and leading 
• Understanding the four pillars of management
• Identifying the planning steps - planning day
• The planning game and learning points from the game
• How to organise your team and yourself 
• Understanding your organisational structure
• Identifying the Supervisor's role and the Supervisor's responsibilities
• Identifying individual KPA's
• Using SMART goals
• Role plays using SMART goals
• Role plays giving positive and negative feedback
• Understanding the delegation steps and the benefits of delegation to all parties

DAY 2

• Individual profiling on terms of McClellands motivation profiles
• Identifying team members' styles 
• Action planning how to manage the team members in future
• Role plays - giving feedback to a specific style 
• Team game and learning points from the game
• Tuckman's team development theory 
• Identifying team's maturity level - matching your style to your team's maturity level
• Linking McClelland's styles and Tuckman's team development levels.

INDIVIDUAL LEARNING OUTCOMES

At the conclusion of this course, learners will be able to:

• Identify and understand other people's motivation styles.
• Implement appropriate steps to deal with different styles. 
• Identifying the team's maturity level and choosing leading style to match this.

TRAINING METHODOLOGY

• Participation in class role plays 

• Discussions + exercises

• On course completion of Portfolio of Evidence

ENTRY LEVEL: Level 4/Grade 12/Matric. Course is conducted in English - Grade 12 level.

COURSE INFORMATION