Effective Sales

This course is accredited with the Services Seta and covers unit standard 10047 at NQF level 5 with 5 credits.

COURSE OUTLINE:

 Understanding your company’s mission & vision

 Determining your personal vision

 Effective Marketing practices

 The 4-Ps of Marketing

 The Marketing Plan

 Advertising

 Customer-driven Marketing & Sales

 Customers – our lifeblood

 Competencies of effective sales people

 Defining your client base

 Goal setting for sales

 Effective Time Management

 Administration – Paperwork & Record keeping

 Building Confidence

 Types of Behaviour

 Behavioural Styles (DISC)

 Product Knowledge

 Product Differentiation

 Process for Effective Selling

 Establishing Customer Needs

 Questioning Techniques

 Clarifying Understanding

 Active Listening

 Closing the sale

 Up-selling

 Selling in a Recession

 Negotiation Skills

 After-sales Service

Behaviours needed for sales persons

 Reject Rejection

 Some will, some won't, so what

 Developing resilience for sales people

 Persistence and determination

Identifying the Reasons Why Clients Don't Buy!

 No Trust

 No Hurry

 No Money

 No Need

 No Want or Value

 No Understanding

 No Courage to commit

Closing the Sale

 Overcoming each reason so as to close the sale

 Comprehensive techniques for closing the sale

Contact Details

Contact Person: 

Julius Matose
Contact: Imsimbi Training
Course Details

Course Duration: 

2 days

Cost: 

R5,390 (Excl. VAT).